Sales Representative – Caravan Awnings & Annexes

About us

Xtend Outdoors is a long established and highly respected supplier of annexes, awnings and accessories to the Caravan and RV industry. We have embarked on an exciting new phase by opening a brand-new site located in Heatherbrae NSW and are currently seeking a highly motivated Sales Representative who shares our values of trust, teamwork and providing great customer service.

The opportunity

Due to the launch of a brand-new showroom and fitment workshop in Heatherbrae NSW, we are now looking for a customer service superstar to join our team.

This is a busy and important role within our internal sales team and has the following responsibilities:

Front Counter, Phone and Email sales.

Assisting customers with product selection by interpreting their requirements and providing the appropriate product solution.

Demonstrate the features and functions of our products including awnings, annexes and accessories to retail customers.

Convert new sales opportunities through inbound lead follow-up.

Prepare and submit quotes to customers.

Work closely with and providing support to our scheduling team in regard to the fitting of individual orders.

Serving "walk-in" clients face to face.

Help with maintaining showroom display to be tidy and attractive.

Coordinate insurance repair work, and maintain regular and timely communication with all parties involved in the claim.

Generate sales orders, invoices and shipping documentation where required.

Assisting the on-site fitter as required

Attend and represent the company in trade shows as required.

About You

The successful candidate will possess the following skills and experience:

Previous Internal Sales experience (retail environment).

Outstanding customer service skills.

Ability to interpret parts and catalogues to determine the right application.

Excellent communication skills.

Proven problem-solving skills.

Product knowledge – caravan, RV and camper trailer (highly desirable).

Proficient in use of Microsoft Office suite and general computing skills.

A relaxed but professional presentation style.

Outgoing and friendly personality.

Accountable and honest.

Enthusiastic can-do attitude with a passion to learn new things.

Benefits

An attractive salary commensurate with experience will be offered to the successful candidate together with product and systems training, other ongoing development opportunities, the opportunity to participate in our National show program, and access to our Employee Assistance Program.

Our long established and highly regarded business has undergone significant change which is creating opportunities for motivated and proactive team players. So if you enjoy a challenge, you are customer focused and truly want to make a positive difference in a progressive, growing business please apply in writing.

Interested applicants should apply now!