Operations Manager - Vocational and Same Employer Psych Services (Rehabilitation Counsellor or Psychologist)

Location: Sutherland, Sydney (Hybrid)

Full time (or 4 days part time)

About Us

Prestige Health Services Australia (PHSA) is a national rehabilitation provider delivering best in industry injury management; disability management and workplace rehabilitation services. Specific to New South Wales, we deliver occupational rehabilitation services across Workers Compensation, CTP and Life Insurance schemes.

Our mission is to achieve sustainable health, social and return to work outcomes for our clientele through the delivery of innovative workplace; injury management; disability management and rehabilitation services undertaken by experienced consultants with a focus on quality, integrity and belief that we can and will achieve outcomes.

The Role

PHSA are seeking an Operations Manager in Sydney (Sutherland) specifically working across Vocational and Same Employer Psych Services delivery.

The role of Operations Manager within PHSA involves:

Induction, training and mentoring of Rehabilitation Consultants

Selection, recruitment and retention of industry leading Rehabilitation Consultants

Supporting our General Management Team to ensure maintenance of daily operations in Quality, Performance, Productivity and retention of staff

Essential Criteria

Minimum 5 years’ experience working within workplace rehabilitation as a rehabilitation consultant - Rehabilitation Counsellor (Full ASORC) or Psychologist (Registered) or team leader with demonstrated leadership skills in the new employer and psychological same employer space.

Ability to work from Sutherland office (minimum 2 days per week preferred)

Demonstrated ability to exceed KPIs and meet SLAs, or demonstrated ability to support team members in achieving these

Exceptional time management and organisational skills, ability to work under pressure and manage a competing workload

Demonstrated core leadership qualities such as ability to mentor consultants, provide feedback and coaching

Experience in quality proofing of reports and strategic file reviews

Extensive knowledge of Different Employer Services, Vocational Assessments and Psychological Same Employer Services

Knowledge of psychological injury assessments and same employer return to work services post psychological injury

Proven experience in the achievement of or driving RTW outcomes

A genuine desire to support team members to be the best they can be in their role

Benefits

PHSA offers flexibility and autonomy in the role with the opportunity for career advancement in combination with a comprehensive induction, training and mentoring program.

We provide you with a laptop, smartphone, offer a competitive salary based on clinical and workplace rehabilitation experience as well as a lucrative bonus system.

Opportunity to work from home and in an office environment with our team.

If you have the relevant experience, registration and believe you are an ideal candidate, please apply via the link below, providing us with a cover letter and current resume.

Alternatively, you can email your application to [email protected]