The People Project Tasmania (TPPT) is a Rural Workforce Agency (RWA) and registered NDIS Provider which supports Tasmanian communities with primary health workforce planning and through the delivery of support coordination and plan management to NDIS participants across Tasmania.

We are seeking an experienced Plan Management Officer (Invoice Support) to join our NDIS Plan Management Team. This position will be based in Devonport but will involve a period of training in our Launceston office.

The position

As a Plan Management Officer, your primary responsibility will be to provide exceptional financial support to NDIS participants. Your day-to-day tasks will include:

Managing budgets, processing invoices, and ensuring timely payments.

Reviewing invoices for adherence to NDIS Price Limits and guidelines

Providing remittances and monthly reports to clients and their providers.

Setting up new participant profiles, reviewing existing ones, and entering Service Agreements.

Troubleshooting issues related to payments and continuously improving our processes.

Responding to enquiries from participants and providers and acting as the initial point of contact when required.

Maintaining accurate data records and working closely with other team members to ensure the smooth running of the program.

What You’ll Bring

We’re looking for someone with excellent attention to detail, strong organisational skills, and the ability to juggle multiple tasks in a fast-paced environment. You should have:

A quick learning ability, especially with new systems and procedures.

Top-notch interpersonal skills, with a friendly and empathetic approach when dealing with clients from diverse backgrounds.

A team-oriented attitude, ready to collaborate and help solve problems.

Great time management skills to meet deadlines and keep everything running smoothly.

Experience with data entry, accuracy, and proficiency with computer systems.

Typing speed of at least 40 words per minute with 98% accuracy.

An autonomous working style, with the ability to take initiative and work with minimal supervision.

While experience or knowledge of the NDIS is a plus, we welcome those eager to learn and grow with us.

This position is a Risk-Assessed role under the NDIS guidelines and will require a NDIS endorsement to be applied to your WWVP Clearance prior to the commencement of employment.

The Organisation

The People Project Tasmania (TPPT) is a not-for-profit incorporated association contracted by the Australian and Tasmanian governments to recruit and retain general practitioners, nurses, and allied health professionals in Tasmania, with an emphasis on rural and remote communities. Our organisation is one of seven Rural Workforce Agencies funded by the Australian Government nationally. TPPT also delivers the Health Workforce Scholarship Program and is a registered NDIS provider of Coordination of Supports and Plan Management.

TPPT’s main office is in Launceston, with satellite offices based in Georgetown and Devonport. Our offices have been fitted out with the latest technology and the greenery is multiplying by the day. You will have the opportunity to work with a team of co-workers and management that would bend over backwards to help you out.

The culture is a one of a kind – just ask any one of our team who will tell you about all the benefits of working for TPPT, including ongoing professional development, additional paid time off, corporate days, impromptu lunches and morning teas to celebrate just about everything that happens at work and at home. TPPT is a fun, innovative place to work and somewhere all staff are heard equally.

TPPT is committed to inclusivity and diversity, and we encourage anyone with lived experience of disability to apply.

What’s on Offer?

This role offers a salary of $57,131 to $68,517 p.a. (pro rata), plus access to salary packaging, boosting your take-home pay.

We also offer well above award conditions, including:

Additional paid leave during our Christmas office closure

An Easter Tuesday public holiday

15 days of personal leave per year

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A workplace culture that celebrates with food, fun, and plenty of indoor plants!

You’ll begin with a supportive induction and training period at our Launceston office to set you up for success.

To Apply

If you would like to know more about this position you can obtain a Position Description by contacting Carolyn Budai on 63328600 or email [email protected]

To be considered for this role, you will need to

· Address the selection criteria, as outlined in the Position Description,

· Provide an up-to-date copy of your CV.

Applications should be emailed directly to the above email address, and applications received through SEEK will not be considered.

Applications close 29th May 2025