The Company TruFlo Pumping Systems

About Us:
Tru-Flo Pumping Systems is a leading provider of mine dewatering solutions, specialising in high-quality and innovative pumping systems for the mining and industrial sectors. With a strong commitment to excellence, customer satisfaction, and continuous improvement, we take pride in delivering reliable solutions that keep operations running smoothly. Our team fosters a collaborative and supportive environment where every team member contributes to our success.

About the Role:
We’re on the lookout for a friendly, enthusiastic, and reliable Receptionist & Customer Service Coordinator to join our team. As the first point of contact for our customers—whether by phone or in person—you’ll play a key role in creating a warm and professional impression every time.

This is an ideal position for someone who is just starting out in their career, keen to learn, and eager to grow into a broader administrative and team support role. A positive attitude and a willingness to get involved in a wide variety of tasks are a must!

Key Responsibilities

Customer Service & Reception

Answer incoming phone calls and direct them appropriately

Greet and assist visitors with warmth and professionalism

Provide excellent customer service to clients and suppliers

Maintain a tidy and welcoming reception area

Office Administration & Support

Order stationery, kitchen supplies, and other office consumables

Support day-to-day admin tasks and general office duties

Assist in organising team events such as BBQs and morning teas

Help manage staff uniforms and coordinate orders

Marketing & Design Support (Desirable but not essential)

Assist the marketing team with basic graphic design and layout tasks

Provide input on creative campaigns if you have an interest in design

What We’re Looking For

A positive, can-do attitude and willingness to learn

Great communication skills and confident phone manner

Strong attention to detail and good organisational skills

Basic computer skills (email, Microsoft Office, etc.)

Interest in graphic design is a bonus, but not essential

A team player who enjoys supporting others and pitching in

Who This Role Suits

This role is perfect for someone who is:

At the beginning of their career and looking for a supportive environment

Interested in office administration, customer service, and team culture

Open to growing with the role and learning new skills

Keen to work in a fun and inclusive team environment

Why Join Us?

Full-time role with consistent hours: Monday to Friday, 8:00 AM to 4:00 PM

Opportunity to grow your skills and responsibilities

Supportive and friendly team culture

Variety in your workday – no two days are the same!

Fun team events and social activities

Ready to be the welcoming face and voice of our company?
We’d love to hear from you. Apply now with a resume & short cover letter telling us why this role sounds like a great fit for you!