
Guest Experience Host & Face to Face Lead Generator
Travel + Leisure Co.
Posted 1 day ago
GO WHERE YOU GROW
Discover a career fuelled by possibility at Travel + Leisure Co., If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Surfers Paradise team as a Guest Experience Host & Face to Face Lead Generator today!
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Discounted hotel stays across the world
Subsidised Private Health Insurance (upon successful completion probation period)
Professional development funding
Base hourly rate coupled with performance based incentives
Monthly, Quarterly and Yearly Recognition Programs
How You'll Shine?
Generate sales appointments for our sales centers located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
Clearly articulate the benefit of traveling within Wyndham Destinations community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.
What You’ll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Opera) advantageous
Have the ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
How to Apply?
If you are interested in this new opportunity, please click “Apply” now!
About Travel + Leisure Co.
Travel + Leisure Co., the world’s leading membership and leisure travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI.
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