About the ROLE

Scott Smith Orthodontics provides exceptional orthodontic care for our patients. We are currently searching for a part time trainee receptionist to work 4 days (Mon-Thurs) per week in our Launceston Practice reception team. Our receptionists provide the first impressions to our customers both in person and over the phone, undertake a range of administrative tasks and ensure that the flow of care to patients runs smoothly.

Job Responsibilities:

Adhere to reception protocols and aim for efficiency

Answer telephones, screen and direct calls

Assist coordinating the schedule for efficiency

Follow visitation procedures and processes for visitors

Preparing letters and documents, receiving and sorting out mail and deliveries

Deal with queries from the public, staff and customers

Provide general administrative and clerical support

Ensuring that common areas in office premises are equipped with required office supplies as appropriate

Tidy and maintain the reception area and offices

Take customer payments, book appointments

About YOU

Our ideal person will have a warm and bubbly personality, is approachable and works collaboratively with a team. They will have great computer skills and be able to learn new software programs easily. They will be organised and have great attention to detail.

As a trainee, we are looking for someone who is competent on a computer (PC), is efficient in how they manage their time, and is well presented both in person and over the phone.

About US

At Scott Smith Orthodontics we are a close-knit team of smile enthusiasts who are passionate about creating confident, radiant smiles for our patients. Located in the heart of Launceston CBD, our specialist orthodontics practice boasts a modern, progressive approach to orthodontic care.

Why Choose Us?

1. A Smile Squad Like No Other: Our team is like one big happy family, working together to provide the best possible patient care while having fun along the way. We believe that a positive work environment leads to happy patients, and we always strive to maintain a friendly, comfortable atmosphere for everyone who walks through our doors.

2. Investing in Your Growth: We love growth - not just for our patients but for our team members too! Join us, and you'll have access to a wide range of opportunities for professional development. We support your journey to success. This role will be expected to undertake a Certificate 3 in administrative or reception functions.

3. Balancing Work and Life: Did someone say FRI-YAY? At Scott Smith Orthodontics, we understand the importance of work-life balance. Say goodbye to evening and weekend shifts! And while we do work the occasional Friday, mostly they are yours to enjoy!

4. Making a Difference: Our focus goes beyond just straightening teeth; it's about transforming lives with every confident smile we create. As a trainee receptionist at Scott Smith Orthodontics, you'll play a crucial role in supporting our patients and clinical staff as they move through the practice and their treatment journey.

We celebrate diversity, value individuality, and welcome team members who are enthusiastic, proactive, and patient-focused. So, if you're ready to embark on a journey of growth, excellence, and, of course, lots of smiles, we can't wait to hear from you! Apply now via SEEK.

For further information please contact Emily Hutchinson at [email protected]