Principal Project Manager, 12 month temporary opportunity based in Sydney CBD + hybrid working options

• 12-month temporary opportunity, with possibility to extend or make ongoing
• Clerk Grade 11/12 salary: $145,378 - $168,130 + superannuation
• Based in Sydney CBD, with hybrid options available

Further develop your career in Project Management by working with the broader Project Services team in DCS. Focusing on partnering and collaborating with Government agencies on specialised technology services for business systems, this role will allow you to make the most of flexible working in an agile environment.

We are passionate about wanting all agencies to benefit from shared technology and provide cyber security advice, oversee execution of projects, and develop asset management plans. This enable's agencies to deliver personalised digital experiences to NSW and you will be pivotal in achieving this!

To be successful in this role you will have (most, if not all) the following:

• Demonstrated extensive experience in leading and delivering technology Programs/Projects
• Agile project Management experience
• The ability to think outside the box to solve complex problems
• The ability to motivate and influence both internal and external stakeholders
• The ability to lead and engage while maintaining a great employee experience
• Experience delivering on a portfolio of programs
• Experience in project delivery methodologies
• Vendor management capabilities

What will your day involve?

• Oversee the delivery of a portfolio of enhancements and projects.
• Resolve project inter-dependencies, resourcing, funding, issues, and risks.
• Negotiate and define project priorities.
• Lead sourcing activities.
• Report on project progress and status.
• Develop business cases and variations from approved funding.

Benefits of working with DCS:

DCS is a great place to work, and it's not just us saying that!

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

• We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives!
• Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
• Access to exceptional health and well-being benefits (i.e., Fitness Passport and EAP)
• Incomparable leave benefits available - including Flex Leave and Paid Parental Leave

What we will need from you:

To start your journey towards joining our team, please click on the link below and attach your resume and cover letter.

In the cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 11/12, with the base salary for this role starting at $145,378 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Meg Rapley via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday 20 May 2025 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process