About Us

Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure housing for people, whilst supporting independence and connection to their communities.

Why work with Unity?

At Unity, our people are at the core of everything we do. Benefits of working with Unity include five-weeks’ annual leave per annum, leave loading, salary packaging arrangements, flexible working arrangements, a wellbeing program, access to the organisation Employee Assistance Program and so much more!

About the Role

We are currently seeking a Housing Officer to join our Regional Team on a permanent full-time basis. Reporting to the Team Leader – Regional, you will provide professional tenancy and property management services while supporting Unity’s vision for affordable housing and sustainable communities. Key responsibilities include:

Managing all aspects of tenancy and property management in line with legislation and program requirements.

Handling tenancy matters, including lease renewals, enquiries, tenancy debt, disputes, and complaints.

Conducting and following up on property inspections.

Maintaining tenancy records, updating databases, managing key registers, and attending SACAT as required.

Engaging with stakeholders to deliver a responsive and professional housing service.

Although this role is part of our Regional Team, it operates autonomously across the Mid North region. With access to a fleet car, you will manage a portfolio spanning this area, and occasional travel to Unity’s head office at Bowden will be required.

About You

You are an experienced property manager with at least two recent years in a similar role, confident in working independently across a broad geographical region. You are comfortable managing your own workload, staying organised, and meeting responsibilities with limited supervision. You work well independently while maintaining connection with a wider regional team. You are structured in your approach, able to build and maintain effective relationships with tenants and support services, and can manage the demands of a mobile role, including regular travel. This role offers a balance of autonomy and support, with regular team check-ins and a manager who provides guidance and resources as needed.

How to Apply

Has the above caught your interest? Hit the ‘apply’ button now, and include your CV and cover letter addressing the following selection criteria:

Proven experience working in the property management sector with current and practical understanding of the Residential Tenancies Act, SACAT and professional standards in the industry.

High level of administration experience and advanced computer skills, including the use of data bases, web-based applications and Microsoft Suite gained in a housing environment.

High level of interpersonal and advocacy skills to engage with community stakeholders to support sustainable tenancy outcomes.

Ability to work independently, plan tasks efficiently, and optimise productivity while operating in regional townships across a large geographical area, ensuring adherence to Work Health and Safey practices.

Strong communication, analytical and problem-solving skills, with proven ability to manage disputes and complaints effectively.

A copy of the position description can be found at https://unityhousing.org.au/available-positions/housing-officer-regional-2/. Email enquiries about this role can be directed to [email protected]. Please note that Unity will not be accepting recruitment agency submissions for this position.

Unity Housing is an equal opportunity employer committed to building a diverse workforce. We strongly encourage Aboriginal and/or Torres Strait Islander Peoples to apply. We are dedicated to making our recruitment process accessible and can provide reasonable adjustments as needed. If you require any support or adjustments to participate in the process, please let us know.

Applications close: Monday 26 May 2025 09.00AM