Are you a Practice Manager concerned about the lack of access to services available to people in rural Australia? Looking to work from the comfort of your own home?

We're looking for you!

Key benefits of this role

You will be helping people in rural communities access speech and occupational therapy.

Working location is flexible and you can work from your own home.

You'll be contributing to a growing social enterprise.

How the role works from a day to day perspective

As an online role, you can perform this role from any private location in Australia, not just the one advertised on Seek.

You will work very closely with the Clinical Team Leader of your virtual hub, and the 14 therapists within the hub, to achieve the goals and targets of the hub. While this is a work from home role, it is a Monday - Friday, 9-5pm role and requires someone who is proactive in solving problems and can multitask. We’re looking for hardworking, responsible and responsive Practice Managers to join us.

About us

We are a social enterprise dedicated to working with families to ensure that they have access to allied health services. We have a strong commitment to inclusion and participation and want our team to be reflective of our diverse communities and clients.

Qualifications & experience

Minimum two years experience in an administrative role within a health or disability setting - preferably as a Practice Manager

High quality and efficient interpersonal, written and telephone communication skills - this role is the front line contact point for our clients

Thorough, accurate and up-to-date record keeping

Independent time and workload management with minimal supervision

Critical thinking and problem solving skills

Compassionate and caring approach towards clients

Experience working in a role with revenue targets and KPI’s

To undertake this role you will need to obtain a Working with Children Check, National Police Check and NDIS worker check

Highly desirable

Experience with NDIS

Experience using online platforms

Experience with maintaining client databases (such as Salesforce)

Tasks & responsibilities

Creates and monitors appointment bookings, billable hours and other targets and works closely with the Hub Clinical Team Leader to achieve these

Completes smooth induction of clients into the organisation

Manages and problem solves clinician-client enquiries

Ensures client records are complete and an electronic record of all relevant documents is maintained

Maintain efficient communication systems including monitoring and managing the phone lines and liaising via email to clients

Liaises with the Hub Clinical Team Leader regarding client load and makes allocations for clinicians under the Hub Clinical Team Leader or Clinical Services Manager’s direction

Please note this is a fixed-term (12 months) role to replace an employee on maternity leave.

Applications close on 23th of April 2025. Previous applicants need not apply.