Holiday Inn Parramatta boasts 181 modern contemporary accommodation rooms, 7 spacious function rooms along with restaurant Twenty One Fifty and lobby bar, located in the heart of Parramatta.

Holiday Inn Parramatta is part of IHG® Hotels & Resorts and is one of the world’s leading hotel companies, with hotels across more than 100 countries.

The moment a guest steps into our hotel, they walk into a genuinely memorable experience. Join our extraordinary team where we support your personal growth and well being and will be a valued member of an inspirational team.

We are looking for a highly experienced Housekeeping Manager for a 1 year maternity leave contract to lead our team and deliver on our commitment to excellence. As the Housekeeping Manager, you will oversee the housekeeping department, ensuring the seamless operation of rooms and public areas while maintaining the highest standards of cleanliness and service. If you’re a motivated leader with a passion for hospitality and looking for an exciting opportunity, we want to hear from you!

Your role:

Oversee and direct the delivery of housekeeping services, ensuring the highest quality in rooms and public areas.

Lead and motivate the housekeeping team, setting high standards of service and productivity.

Manage department budgets, including stock movement, purchasing, and cost control, while ensuring the department operates efficiently.

Drive staff training and performance to elevate service standards and promote compliance with occupational health and safety regulations.

Monitor guest feedback and implement corrective actions to continuously improve service quality and satisfaction.

Participate in team briefings and management meetings to contribute to the overall success of the hotel.

What Makes You Perfect for This Role:

Proven leadership experience in a similar role, with a strong ability to drive team performance.

Demonstrated experience in managing housekeeping operations, budgets, and cost control.

A passion for maintaining high standards of cleanliness and guest service.

Excellent communication and interpersonal skills, with the ability to foster a positive team culture.

A desire to develop and grow within a global brand, with the possibility of future opportunities.

Our aim is to provide you with a positive working environment, learning and development opportunities, career progression and access to global IHG Hotel discounts. Complimentary meals on shift, close to public transport and on site parking. Paid birthday leave.