Tweed Shire Council is seeking a dedicated and dynamic professional to oversee the day-to-day operations of the Tweed Regional Aquatic Centres at Murwillumbah, South Tweed Heads, and Kingscliff. This pivotal role ensures the highest standards in safety, supervision, and service delivery across all aquatic programs, while also managing staff rosters, resolving customer concerns, and supporting community engagement. The successful candidate will contribute to program development, marketing strategies, financial oversight, and capital improvement planning. Join a team committed to excellence in aquatic services and help shape the future of these vital community hubs.

About the role:

• Oversee day-to-day operations across three aquatic centres: Murwillumbah, South Tweed Heads, and Kingscliff, ensuring top-tier safety, service, and supervision.
• Manage and roster aquatic staff to maintain industry-standard staffing levels and operational efficiency.
• Respond to customer needs and feedback, resolving issues and ensuring community satisfaction with programs and services.
• Contribute to program development, marketing strategies, and capital works planning to enhance facility functionality and engagement.
• Monitor budgets and financial performance, providing regular reports and forecasts to support operational planning.

What's on offer:

• a base salary ranging from $81,860 per annum with competency-based increments up to $96,965 per annum, plus 11.5% super
• 38 hours per week, based on a 7-day roster, including weekends
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Qualifications in: Current Pool Lifeguard license, Workplace and Assessment Training Cert IV, Royal Life Saving Service Association trainer and assessor QLD/NSW, Level 2 Senior First Aid, Aquatic Operations and Supervision Certificate, Current CPR certificate, Working With Children Check (NSW).
• Proven experience supervising large-scale aquatic facilities (Category 1 Pool) with strong leadership and operational oversight.
• Demonstrated ability to develop, promote, and deliver a range of aquatic programs, including learn-to-swim, coaching, and aqua aerobics.
• Excellent communication, negotiation, and conflict resolution skills, with a strong commitment to community engagement and customer service.
• Strong administrative, financial, and technical skills, including report writing, budget management, and proficiency in computer systems such as POS and spreadsheets.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government.

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes:

Friday 23 May at 12 noon sharp (NSW time). Late applications will not be permitted.

SK97188A

OFFICE USE ONLY