• Permanent | Full Time
• Location: Sale VIC 3850
• Salary: $79,214.48/base salary + 11.5% Super + NFP Salary Packaging benefit
• Empower Parents, Transform Futures: Join Us as a Pathways Coach!

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
As a Pathways Coach, you will play a crucial role in guiding parents through both vocational and non-vocational challenges, empowering them to achieve sustainable employment and educational success. By fostering meaningful connections within the community, you will ensure that parents feel valued and supported on their journey toward positive change. Utilizing a strengths-based approach, you will provide individualized and group support that aligns with the Parent Pathways mission, focusing on enhancing their social and emotional well-being while working toward their educational and employment objectives.

In this rewarding position, you may also extend your support to other Mission Australia Parent Pathways sites, promoting collaboration and enhancing service delivery across the region. Your efforts will make a significant impact on the lives of parents and their families as they carve out their paths to success, helping them unlock their potential and create a brighter future.

Your key responsibilities will be to:

• Manage a caseload by identifying and addressing participants' vocational and non-vocational barriers, providing tailored support and individualized Pathway Plans aligned with the Mission Australia and Parent Pathways mission.
• Develop and deliver targeted educational and pre-employment programs, along with structured group training workshops, to enhance participants' skills and employability.
• Maintain knowledge of the local job market to connect participants with suitable employment opportunities, while actively gathering feedback to enhance service delivery.
• Collaborate with stakeholders, including Centrelink and Workforce Australia providers, to facilitate seamless service coordination and ensure positive participant outcomes.
• Ensure effective program delivery by adhering to operational procedures, maintaining accurate record-keeping, and completing administrative tasks within deadlines while complying with internal and external guidelines.

Requirements for Success

• Relevant qualifications such as a Certificate III or IV in Community Services, Employment Services, Career Counselling, Health, or a related field (or currently pursuing). A Mental Health First Aid Certificate or First Aid Certificate is desirable.
• Experience in Family Services, Workforce Australia Services, or case management, aligning with the role's focus on participant support and program delivery.
• Proven ability to assist participants in overcoming barriers to employment or education while maintaining strong relationships and individualized support.
• Excellent communication and interpersonal skills; strong organizational and administrative capabilities, including proficiency in Microsoft Office and IT systems.
• Positive team player with a professional approach, maintaining boundaries; willingness to travel regionally and adapt to various program needs, providing relief and support as required.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.