🌟 Join the Justice Movement with NAAJA 🌟

Position: Client Service Officer

Location: Katherine

Employment Type: Full Time – 37.5 hours/week

Department: Civil Law

Empower Communities. Deliver Justice. Make a Difference.

Are you a people-focused professional with a heart for social justice?

NAAJA is seeking dynamic Client Service Officers to support the delivery of life-changing civil legal services for Aboriginal people across the Northern Territory.

This role isn’t just admin—it’s frontline impact.

Why Work at NAAJA?

✅ Competitive Salary

✅ Generous Leave Entitlements

✅ Tax-free salary packaging (up to $18,550!)

✅ Professional Development Opportunities

✅ Be part of a purpose-driven, award-winning team

About the Role

The Client Service Officer plays a vital role supporting NAAJA’s busy civil law practice, working across a broad range of legal issues including:

✔ Police accountability

✔ Child protection

✔ Adult guardianship

✔ Tenancy & social security

✔ Discrimination & consumer law

✔ Victims of crime assistance

You’ll help organise remote legal clinics, travel to communities, support lawyers, liaise with service providers, and act as the first point of contact for clients—making legal services accessible, culturally appropriate, and effective.

What You’ll Bring

✔ Cultural awareness and experience working with Aboriginal and Torres Strait Islander people

✔ Strong communication, admin, and client service skills

✔ Willingness to travel to remote communities and stay overnight

✔ Ability to work both independently and within a close-knit team

✔ Confidence using systems like CMS and managing client data

Requirements

• Manual driver’s licence (C Class)

• Working with Children Clearance (Ochre Card)

• Satisfactory criminal history check

• Availability to travel to remote communities and stay overnight, to attend remote civil law clinics when required.

Be Part of Something Bigger

This is more than a job—it’s an opportunity to be part of a team making real change, every day.

Suitably qualified Aboriginal and Torres Strait Islander people are encouraged to apply.

📝 Apply Now – and help bring justice to where it's needed most.

Enquiries can be sent to [email protected]. **Emailed applications not accepted**

**Readvertised role. Previous applicants need not to reapply**

Job Advert Closes: 25 May 2025