Volunteer Event Health Services Administration

St John Ambulance Australia (NT) Inc. is proud to operate the Northern Territory’s ambulance service. The Territory’s home to a dedicated network of Volunteer First Aid responders, we are committed to supporting our community through high-quality care and service.

ABOUT THE ROLE

This position's primary aim is to act as the first point of contact for the operations of the Volunteer Office for Volunteer Event Health Services (VEHS) situated at Casuarina Centre. Responsibilities include offering support and assistance to volunteers, ensuring they can effectively carry out their roles in providing first aid services to the Northern Territory community, in accordance with the policies and procedures established by St John Ambulance (NT) Inc.

• Address enquiries from customers through telephone and email, ensuring responses are courteous and accurate while representing the Volunteer Office.
• Manage the processing of new member applications and event-related paperwork, ensuring accurate and timely data entry. Keep records organised and follow up on any necessary documentation required.
• Provide support to the Youth and Adult Divisions, as well as new members and non-clinical volunteers, ensuring compliance with Child Safeguarding policies is current.
• Gather statistics from events and various activities. Ensure that reports are finalised with precision and submitted punctually.

ABOUT YOU

• Proficient in the Microsoft Office Suite and database management systems.
• Minimum of two years of experience in administrative or customer service roles, preferably within the volunteer or non-profit sector.
• Ability to foster and sustain positive relationships with volunteers and stakeholders is essential.

WHAT WE CAN OFFER YOU

• Competitive Salary.
• 6 week's annual leave.
• Salary packaging of $15,899 plus entertainment benefits of $2650 available.
• A range of wellness initiatives such as flu vaccination, discounted health insurance, mental and general wellbeing dedicated employee assistance program for employees of St John Ambulance NT and their immediate family members.
• Physical Fitness Reimbursement.
• 17.5% Annual Leave Loading.

This is your chance to make a difference, join a dynamic organisation committed to supporting our community.

St John ambulance is a child-safe organisation and is committed to promoting and protecting the safety and well-being of all young people. All employment appointments are subject to holding a valid working with children check and successful police check.

If you feel you have the skills and experience to be a Volunteer Event Health Services Administration with St John NT, and would love to join our fantastic team, please APPLY today, follow the link and create an account.

If you would like to find out more about this position, please contact our recruitment team by emailing [email protected]