About the Business

For over 80 years, the Australian Institute of Management (AIM) has empowered individuals and organisations to thrive with industry-focused education solutions. AIM has developed over 100 short courses and Vocational Qualifications to help our students advance their skills and career, regardless of industry and experience. Today, AIM is the market leader in corporate education and training. Our unmatched breadth and depth of programs enables us to support organisations to drive team engagement and growth objectives.

About the Role

This role is responsible for the quality and continuous improvement and innovation of learning resources, assessment tools, and overall student experience. The role requires collaboration with trainers and assessors, student support, product, and IT teams to maintain high standards in training and assessment. A primary focus is on researching the latest innovative ideas and technologies and integrating them into the learning lifecycle.

Key responsibilities include overseeing the review and improvement of learning resources, leading validation activities for assessment tools, and ensuring alignment with industry standards and regulations. The program manager also monitors and analyses student satisfaction metrics and feedback to implement strategies for improving the quality of the learning experience.

This position will liaise with compliance to ensure adherence to institutional policies, the Standards for RTO 2015, and other regulatory requirements.

Key Responsibilities

Lead the continuous improvement of learning materials, assessment tools, and training delivery in line with industry and regulatory standards.

Collaborate with trainers, assessors, student support, compliance, product and IT teams to enhance student experience.

Oversee validation activities and ensure assessments remain current, valid, and engaging.

Monitor student satisfaction metrics and drive initiatives to improve outcomes and course quality.

Support corporate delivery by designing tailored models, updating TAS documents, and briefing internal stakeholders.

Ensure accurate reporting and data entry to meet compliance requirements including ASQA and National Code standards.

Champion innovation by researching and integrating new technologies and learning approaches.

About you

Experience in developing and reviewing VET learning and assessment resources.

Strong understanding of compliance requirements (e.g. Standards for RTOs 2015, AQF, AQTF).

A relevant vocational qualification, with TAFE Certificate IV or a Bachelor of Education preferred.

Excellent communication, stakeholder engagement, and time management skills.

Proven ability to manage multiple priorities and work collaboratively across teams.

Familiarity with LMS platforms and data-driven approaches to improving student outcomes.

A commitment to continuous professional development and maintaining industry currency.

Benefits & Perks

Flexible Working Arrangements: Enjoy the flexibility to balance work and life.

Career Growth Opportunities: Access to continuous training and development to advance your career.

Vibrant Office Culture: Be part of a fun and dynamic office environment.

Employee Assistance Program (EAP): Access to support and resources for your well-being.

Ongoing Training & Support: Continuous learning opportunities and support provided.

Complimentary Short Courses: Free access to a variety of short courses.

Monthly Celebrations: Join us for monthly cake days to celebrate our successes among other social events.

Paid Volunteer Days: Two paid days to volunteer and give back to the community.

Collaborative Team Environment: Work with a great team that values collaboration and innovation.

The Culture

We are all about connecting people and organisations with learning. AIM’s culture is at the heart of our success and is underpinned by the core purpose and behaviours that are an integral part of our organisational DNA.

If you would like to be part of our journey, simply click “Apply Now” and our recruitment team will reach out to you.