Shape the Future of Aged Care with Trilogy Care

Are you a proven relationship leader seeking autonomy, growth, and purpose in your next move? Join Trilogy Care, the fastest-growing Home Care Package provider in Australia and take full ownership for how we engage and support our most valued partners. This is your opportunity to lead, influence, and grow a national Relationship Management function that enables care coordinators and industry partners to help older Australians live independently at home for longer.

Your Opportunities

Lead a key function that powers Trilogy’s rapid expansion and sector leadership. You will be empowered as the trusted voice of the partner—both across our organisation and throughout the industry. With the backing of dedicated resources, rich data, and senior leadership support, you will take ownership for:

• Building and growing a high-performing Relationship team
• Manifesting our core values of Value, Choice and Make it Easy through every partner interaction
• Developing strategy and structures that position Trilogy as the most compelling partner for industry success
• Enabling deeper engagement, satisfaction, and outcomes from our partners

What You’ll Drive

• Growth of Trilogy’s care coordinator and service provider relationships
• Systems and processes that embed Trilogy as a vital contributor to partner success
• A communication strategy that keeps partners informed, aligned, and connected to our mission
• Training materials, resources, and guidance that strengthen the partner experience
• Deep collaboration across Care, Clinical, Sales, Compliance, Operations, and Finance teams
• Continuous improvement initiatives that remove friction and unlock more value for partners
• Contribution to referral and retention metrics, supported by robust analytics and reporting

What You'll Bring

• Strong experience in account, relationship, or partnership management
• Leadership capability with experience growing teams and driving outcomes through others
• Commercial and interpersonal skills in equal measure
• Experience in aged care, disability, health, caregiving, or adjacent industries
• Discipline around data, KPIs, and improvement cycles
• Ability to translate feedback into action and drive meaningful change
• A clear communicator who thrives in fast-moving, high-accountability environments

Why Trilogy Care?

• Ownership of a national, business-critical function
• Fastest-growing provider in the Australian HCP sector
• Opportunity to grow your team and lead a critical area of the business
• Career progression and professional development pathways
• King Street HQ in Bowen Hills—central, vibrant location with modern facilities
• A progressive, inclusive, and high-performing team culture
• Excellent leadership, visionary founders, and a business recognised for its customer-led growth

Our Keystones of Care

Guiding our culture are our internal values of Choice. Excellence. Integrity. Ownership. Innovation. Wellbeing.

This is an on-site role

Apply Today and join a purpose-driven company scaling rapidly. Help redefine how care is delivered and be part of the next chapter at Trilogy Care!