The Ascott Limited (Ascott) is a member of CapitaLand Investment (CLI), headquartered and listed in Singapore. Ascott has become one of the leading international lodging owner-operators, with more than 900 properties in over 200 cities spanning more than 40 countries across Asia Pacific, Central Asia, Europe, the Middle East, Africa and the United States.

Citadines on Walker, North Sydney, now seeks an enthusiastic, experienced, and dedicated person to join the Front Office team as Guest Services Officer. The successful candidate will join a tight-knit, supportive team.

In this role, you will be responsible for the following:

The check-in and check-out of our guests

Attending to guests' requests and managing their accounts

Providing information to our guests on services and local attractions

Administration associated with the Front Office department.

Ideally, you must have the following:

Previous experience in customer service

Strong knowledge of North Sydney and the surrounding

Excellent communication and interpersonal skills

Outstanding personal presentation

Attention to detail

Availability to work a 7-day rotating roster

In return, you will:

Enjoy competitive benefits and career growth opportunities

Staff awards and anniversary gifts

Discounted accommodation across all Ascott properties globally

Discounted staff meals

You may entitle to a company year-end bonus

We strongly encourage you to apply if you meet the above criteria and are passionate about customer service and the hospitality industry.

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