We are looking for a Ramp Supervisor for our Perth Airport Western Australia Operation.

The core purpose of the Ramp Supervisor is to lead a small team of ramp service team members to service an aircraft turnaround in a safe and efficient manner, whilst following all safety operating procedures. This involves maximising performance and culture across the areas of safety, efficiency and reliability and continuously exceeding the service delivery expectations of Aus Flight Handling’s clients (airlines) and their customers. With a focus on continuous development and improvement initiatives in business and operational performance, you will also build and maintain strong teams with an attitude ensuring our employees feel valued, recognised, and engaged.

Main Responsibilities

Leadership & Culture

Ensure that the team have the tools and equipment to effectively carry out their roles and come up with solutions including creating justifications for procuring additional tools / equipment where required.

Ensure effective communication of operational and business-related information with the team.

Ensure the team achieves defined key performance criteria.

Uphold staff disciplines and adherence to Aus Flight Handling, client and regulatory procedures and policies.

Lead a culture that values equality, fairness, and transparency, and zero tolerance for bullying, discrimination, and harassment.

Operational

Demonstrate decision making and organisational skills to efficiently meet performance requirements and maintain schedule and operational integrity for our clients.

Ensure the team achieves defined key performance criteria including but not limited to on-time performance, mishandled baggage, GSE maintenance and auditing, adherence to SOP’s, service, precision timings and compliance.

Maintain an exceptional standard of service to all passengers for all our clients.

Ensure smooth running of our operations with a proactive and pre-emptive approach.

Proactively identify operational weaknesses and implement corrective actions.

Provide OH&S supervision and guidance.

Assist with operational duties.

Desired Qualifications/Experience

Ground handling experience.

Intermediate computer skills.

Demonstrated ability to influence a team to achieve positive business and operational outcomes.

Required Competencies

Ability to work with minimal direction, displaying initiative and motivation, ensuring that tasks are completed on time and in full detail; and be a participative and supportive team member.

Working knowledge of Australian aviation regulations, along airport and airline operational policies and procedures.

Understanding of OH&S framework, practices, and principles.

Results orientated.

Excellent communication, presentation, and interpersonal skills.

Strong planning and organisational skills.

Ability to think strategically.

Excellent problem solving and decision making.

Commitment to learning and growth.

Proven ability to build relationship for Influence.

Locations: Perth
Departments: Operations