Assistant Account Executive at Pinnacle Insurance Brokers

Location: Perth, WA
Reporting to: Managing Director
Compensation: Commensurate with capability and contribution

You’re not afraid of hard work. You like structure. You take pride in doing things properly.

You’re the kind of person who gets a quiet sense of satisfaction from a clean inbox, a ticked-off checklist, and processes running like clockwork. If someone gives you a plan, you follow it; accurately, efficiently, and with pride.

We’re Pinnacle Insurance Brokers, and we’re looking for an Assistant Account Executive legend to keep things moving behind the scenes. If you thrive in a high-pressure, professional environment and want to be part of a disciplined, high-performing team, this might be your next role.

What You’ll Be Doing

This isn’t a fluff admin gig. You’ll be right in the engine room, supporting the Managing Director and Broking team with work that actually matters:

Binding policies and endorsements

Processing new policies, renewals, endorsements, and remuneration adjustments

Preparing renewal discussion notes and emailing out certificates of currency

Lodging and following up on claims

Managing debtors and tracking remuneration declarations

Using OrganiseIT to file correspondence

Providing top-tier admin support wherever needed

You’ll be expected to hit time-sensitive KPIs, because in this game, timing is everything. We’re serious about standards and back people who take pride in hitting them.

What We’re Looking For

✅ At least 2 years’ insurance broking experience, working in a professional, high-paced office environment

💻 Tech-confident; strong with Office suite and common admin tools

🧠 Exceptionally organised and detail-obsessed

🗣️ Strong communicator with a high level of personal presentation

🛠️ Serious about building a solid, valuable career through dedication and hard work

⚡ A strong sense of accountability and follow-through

We’re not the right place for you if you’re after shortcuts, rapid pay rises without results, or want to "manifest" your way to success.

We value productivity, consistency, and contribution, and reward people who show up, take ownership, and do great work.

🌟 Work with an Industry Leader

At Pinnacle, you'll be supporting Melissa Jolly, our Managing Director and a distinguished figure in the insurance industry. Melissa's journey includes:

Global Expertise: Several years in the Lloyd’s of London insurance market, where she built key relationships with some of the largest and most successful international brokers and underwriters.

Industry Recognition: Nominated for the National Insurance Brokers Association (NIBA) Young Broker of the Year Award in 2024 and 2025.

Professional Acknowledgment: Nominated as the McLardy McShane Authorised Representative of the Year in 2024.

Thought Leadership: Regular contributor to Insurance Business Australia, sharing insights and expertise that reflect her deep understanding of the field.

Working alongside Melissa means being part of a team led by a visionary committed to innovation, client service, and professional growth.

🎯 Who This Suits

You may have worked as an assistant account executive, PA, or in another support role in a high-performing business.

You’re disciplined, self-motivated, and capable of managing multiple competing priorities.

You don’t just follow systems, you improve them. You take initiative, but you don’t go rogue.

🙌 Why Join Pinnacle?

Professional Culture: Structured, high-achieving, and values-led
Client-First Focus: We’re not chasing volume, we’re chasing value
Growth Opportunity: Be part of a business that’s scaling sustainably
Direct Impact: Small team = your work matters, every single day
Leadership Access: Work shoulder-to-shoulder with a Managing Director who invests in your success

How to Apply

If this sounds like the kind of role, and environment you’d thrive in, we want to hear from you.

Apply via Seek or LinkedIn and include a short cover letter that shows you’ve read this ad (please, no copy/paste jobs, we can spot those a mile away 👀).