Are you looking for a rewarding career that gives you real insight into how businesses operate, grow and protect themselves? This opportunity offers just that and so much more.

We’re on the lookout for a motivated and detail-oriented team player to join us as an Assistant Account Executive. In this role, you won’t just be pushing paperwork - you’ll be working alongside experienced brokers to support a diverse range of clients, from local startups to established businesses, across industries such as construction, hospitality, tech, property development, retail and more.

If you’re naturally curious, love problem-solving, and want to be part of a collaborative team that genuinely cares about its clients, this is your chance to get in on the ground floor of a dynamic and growing industry.

Who Are We?

We’re an award-winning Canberra-based insurance broking firm that’s been helping local and national businesses protect what matters most since 2007. We specialise in commercial insurance and risk management with a clear mission: make insurance easier to understand and more valuable for our clients, whilst advocating for them every step of the way.

At our core, we’re problem solvers and client advocates. We provide trusted advice, tailored insurance solutions and exceptional claims support – all delivered with the personal touch our clients have come to love. We’re proud of our strong reputation, long-standing client relationships, and fun, inclusive workplace culture.

About the Role

As an Assistant Account Executive, you'll be the right-hand to our experienced Account Executives, helping to deliver outstanding service and tailored insurance solutions to a wide range of clients and industries.

Whether you’re just starting your career or bringing experience with you, you’ll be supported every step of the way with hands-on training, mentoring and genuine opportunities for growth.

What You’ll Be Doing

Assist with managing diverse client insurance portfolios including quoting, renewals, endorsements, invoicing and all relevant documentation.

Communicate with clients, insurers and key stakeholders via phone, email and face-to-face.

Support the preparation of reports, proposals and client presentations.

Learn the basics of claims management and handle general client enquiries.

Organise and attend client meetings, whilst learning about a range of different businesses and industries along the way.

Contribute to a great client experience through proactive service and attention to detail.

Learn the ropes and grow into more senior roles – including management of your own client portfolio if that’s your goal.

What We’re Looking For

You could be someone with:

Previous insurance experience, especially in broking (great, but not essential!)

Or someone who’s keen to break into the industry, with a passion for customer service and a curious mind.

We’d love to hear from you if you:

Are organised, detail-oriented and a natural communicator

Are adaptable and ready to learn in a fast-paced environment

Have a strong work ethic and love working as part of a team

Are confident using Microsoft Office and learning new systems

Have previous experience in a customer service or admin-based role

Why Join Us?

Career Development: Get a structured development plan and grow into an Account Executive role or other career pathways.

Support & Mentoring: Work closely with experienced brokers and industry leaders who genuinely want you to succeed.

Rewarding Work: Be part of a team that celebrates wins – big or small – and thrives on delivering for clients.

Great Culture: Join a fun, inclusive team with regular social events, team days, and community involvement.

Competitive Salary: Based on previous experience with opportunities to grow

Wellbeing Support: Access to Employee Assistance Programs

Ready to Apply?

Whether you’re a seasoned insurance professional or someone eager to learn the ropes, we’d love to hear from you.

*Please note that only suitable applicants will be contacted