Client Experience & Community Engagement Coordinator

Move Sports Physiotherapy and Pilates
Geelong, VIC
A$35-$50 p/h
Community Services & Development → Community Development
Part-time
Hybrid

Posted 4 days ago


Are you super efficient, detail-obsessed, and craving a flexible role that actually supports your work–life balance?

This could be your perfect match. At Move Sports Physiotherapy & Pilates, we don’t just treat injuries—we empower people to rediscover strength, confidence, and joy through movement. We’re a purpose-led, fast-growing clinic that’s redefining what client-centred care feels like.

We’re now looking for a Client Experience & Community Engagement Coordinator—a systems-savvy human who thrives on connection, clarity, and making things run smoothly behind the scenes.

What You’ll Do

This isn’t just another admin job. You’ll sit at the heart of our operations—supporting clients, coordinating our offsite admin, keeping the brand humming, and bringing order to the ever-evolving systems that support our team.

Your day might look like:

A few phone calls to welcoming a new client with warmth and professionalism

Managing onboarding flows, forms, and app access

Coordinating our monthly marketing content and clinician-generated blogs

Liaising - systemising gifts and outreach with GPs and referrers to deepen relationships and track impact

Troubleshooting system or scheduling issues

Helping organise a community workshop or health event

You’ll ensure we run smoothly—so that our clinicians can do their best work, and our clients feel consistently seen, supported, and empowered.

We’d Love to Work With Someone Who Is...

High attention to detail

Clear, calm, and confident on the phones

Naturally organised and thrives on systems that work

Comfortable juggling both detail and bigger-picture outcomes

Unafraid to lead, tweak, and improve behind-the-scenes processes

Motivated by purpose-driven, people-first work

Essential Skills

✔ Strong organisational, communication, and time management skills
✔ High attention to detail and polished written communication
✔ Comfortable with admin systems, CRM tools, KPI tracking, and scheduling
✔ Confident learning and using digital platforms
✔ Growth mindset—ready to grow in a fast-paced, collaborative environment

Desirable Skills

➕ Experience in digital marketing, community engagement, or content strategy
➕ Familiarity with HR systems or onboarding processes
➕ Ability to coordinate client- or referrer-facing events
➕ Understanding of allied health workflows and clinical team needs

Hours & Perks

Part-time (school hours welcome - super fleixbile)

Work-from-home flexibility with on-the-ground team coordination

Join a tight-knit, values-aligned team doing big things in Geelong

Monthly team mentoring, clinical events, and community education

Career progression as we grow our brand and impact

How to Apply

If this sounds like your kind of role, hit Apply Now with your CV and a short cover letter telling us:

What draws you to this position and purpose

One system, project, or campaign you’re proud of

[email protected]


About Move Sports Physiotherapy and Pilates

Geelong, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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