Part-time Customer Service Homebush location

Part-Time Banking Customer Service x 10
Ongoing casual role paying $36.80ph + super
Perfect for those who are studying and need a flexible roster!
Minimum of 15-25 hours per week flexible to suit you mon-fri Homebush location!

YOUR NEW COMPANY
Awarded one of the world's most ethical companies for the last ten years, you will be part of a bank that's all about giving back. A bank that's wholly about their customers, you will genuinely be a part of an organisation committed to making a difference. For their employees, they value training, growth, and development. Career paths at this bank extend not only in operations, but across all areas of the business. This really is your next opportunity to start your career!

YOUR NEW ROLE
You will join the heart of the business, in their buzzing Homebush-based contact centre. Some key responsibilities will include:
Being a first point of contact for members, across inbound; outbound; live-chat; email; and social media communications
Troubleshoot, educate and resolve all queries for members in a positive and knowledgeable manner
Work towards contact centre KPI's to ensure achievement of organisational and individual goals
Will comply all associated risk and regulatory policies to ensure the safety of the customers and the bank

WHAT YOU NEED TO SUCCEED
Previous contact centre or customer service experience
Exceptional spoken communication skills
Full working rights and the ability to work a minimum of 15-30hours per week (flexible for you) out of Homebush
Be able to commit to full time training from 26th May 2025 for 3 weeks
Outstanding communication with a 'member first' approach
Studying finance, business, economics, or an associated degree is preferred.

WHAT YOU WILL GET IN RETURN
Work for one of the world's most ethical banks - full training provided across all areas of banking
Huge scope for development if you plan to stay long term, with opportunities to go perm
$36.80ph + super
Flexible roster given one month in advance, so you can plan around your study schedule
Fantastic management, genuine fun and buzzing place to work