About the role

Lotus Packaging is seeking a highly organised and efficient Office Administration Officer to join our team in Blackburn, Victoria. This full-time position is responsible for providing comprehensive administrative support to ensure the smooth running of our office operations.

What you'll be doing

Manage incoming calls in a professional and timely manner

Customer Service - dealing with customer's enquires and providing information on products, order status, prices and addressing customer complaints promptly,

Taking customer's orders over the phone/email and recording correctly,

Accounts Receivable - Accurately maintaining and managing customer's accounts; invoicing, processing payments and credits

Debt Collection

Processing daily delivery run for drivers

General admin duties

What we're looking for

Demonstrated experience in an office administration or similar role

Strong organisational and time management skills with the ability to prioritise tasks

Excellent communication and interpersonal skills

Proficient in using Microsoft Office suite and other administrative software

A keen eye for detail and the ability to work accurately

A positive, proactive, and team-oriented approach

What we offer

At Lotus Packaging, we are committed to providing a supportive and inclusive work environment. We offer a range of benefits, including competitive remuneration, professional development opportunities, and a collaborative team culture. We also encourage a healthy work-life balance through flexible working arrangements.

About us

Lotus Packaging is a leading provider of sustainable packaging solutions. With a focus on innovation and environmental responsibility, we are dedicated to delivering high-quality products and exceptional customer service. Our team of passionate and skilled professionals are the driving force behind our continued success.

If you're an experienced Office Administration Officer looking to join an exciting and growing company, we encourage you to apply now.