Junior Motor Recoveries Claims Officer
Part-Time at our Bourke Street, Melbourne office.

Suitable for current law students .

Immediate start preferred.

We have 3 days work available - we are open to sharing this between two candidates so if you are looking for employment for 1-2 days, please do not feel discouraged to apply.

Please advise in your covering letter:

How many days you are available to work; and

What day of the week you are available;

When you can start.

About the business and the role

E C Legal handles a high volume of motor vehicle recovery matters - most of which are referred by smash repairers around Australia.

The majority of our claims are against insurance companies and you will learn how to correspond on behalf of our clients to obtain the best possible settlement of these claims which usually include recovering the cost of repairs, hire vehicle replacement cost and any other associated losses incurred by our client.

We will improve your skills in managing the motor vehicle claims from inception to settlement. We want you to be passionate about providing great service to our clients.

This role is a part-time permanent position (3 days per week), providing you the opportunity to work within a fast paced and flexible team environment. With regard to which days you will work, we will provide as much flexibility as possible to enable you to work around university or personal commitments.

The successful candidate will report to a Motor Recoveries Manager.

Job tasks and responsibilities

Your responsibility would be to provide the best possible outcomes to our clients.

In particular, your duties will be to:

Receive and check initial instructions.

Communicate with our client to acknowledge receipt of instructions.

Communicate with the offending party or their insurer.

Follow up offending party's insurance companies for settlement offers or payment.

Keep our clients informed as to the progress of their claim.

General administrative duties.

Skills and experience

You must have completed year 12 or equivalent.

Although not necessary, experience in the following is desirable:

Administration.

Customer service.

Negotiation skills