About Us:
IDF is a forward-thinking organisation dedicated to creating meaningful opportunities for people with disabilities. Our innovative programs and services are designed to empower participants to achieve their goals while fostering a supportive and dynamic environment.

Position: Service Coordinator

We are seeking an organised and proactive Service Coordinator to join our team. This role requires a detail-oriented individual with strong administrative skills and a passion for supporting participants to achieve their goals through efficient program coordination.

Key Responsibilities:

• Create accurate and detailed NDIS quotes.
• Draft comprehensive service agreements and service schedules.
• Upload service agreements into ShiftCare, our participant management system and maintain organised records on the shared drive.
• Manage tasks related to PRODA and PACE, ensuring accurate data entry and updates.
• Regularly update participant funding information on PRODA.
• Develop engaging activities for our 6-week program, ensuring alignment with participant goals.
• Organise and coordinate Saturday Connect activities, including bookings and logistical arrangements.
• Oversee bookings and arrangements for participant activities, ensuring smooth operations.
• Assist with social media content related to participant engagement and activities.
• Provide ad hoc participant administration support, including onboarding participants, and helping with necessary forms.

About You:

• Strong understanding of the NDIS framework, including PRODA and PACE systems.
• Excellent administrative and organisational skills with attention to detail.
• Proficiency in using ShiftCare or similar client management systems.
• Ability to manage multiple priorities and work independently.
• Strong communication skills to collaborate effectively with participants, families, and team members.
• A proactive, problem-solving mindset with a focus on continuous improvement.

Benefits:

• Work within a supportive and dynamic team environment.
• Opportunities for professional growth and development.
• Make a genuine impact in the lives of participants and their families.
• Salary will be discussed and negotiated during the interview process.

How to Apply:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. Please submit your resume along with a cover letter outlining your suitability for the role.

Join IDF in creating a modern approach to employment opportunities and participant support.