About the role

We're seeking a friendly and professional Receptionist to join our team at the Village Medical Centre Highfields' in Highfields, QLD. This is a full-time position, offering a competitive salary. As Receptionist, you will be the first point of contact for our patients, responsible for providing exceptional customer service and ensuring the smooth running of our medical practice.

What you'll be doing

· Manage patient appointments

· Maintain and manage patient records.

· Ensure Medicare and health fund details are up to date and verified.

· Liaise with GPs, other health professionals and other staff

· Handle cash, EFTPOS and other payments

· Perform general office duties include filing, scanning, and printing

· Participate in ongoing professional development

· Contribute equitably to maintaining the cleanliness of the practice

What we're looking for

Essential

· The ability to maintain a high level of professionalism and confidentiality

· Excellent communication skills, written and verbal computer literacy

· Be able to multitask, work independently, take initiative, have attention to detail and be well organised

· Previous experience in a medical reception or similar administrative position

· The ability to communicate with a range of people

· Work rights in Australia or be eligible for such

Desirable

· Previous experience in the use of Best Practice

· Working knowledge of Windows-based software systems (e.g. Word and Excel)

· An understanding of the Medicare Benefits Schedule

· An understanding of medical terminology

· An understanding or experience in general practice accreditation and standards

· CPR training completed within the past three years or willingness to participate in training.

About us

The Village Medical Centre Highfields' is a leading primary healthcare provider in the local community. We are committed to delivering high-quality, patient-centred care and creating a welcoming and supportive environment for our patients and staff. As a growing practice, we are dedicated to expanding our services and investing in our team to ensure we continue to meet the evolving healthcare needs of our community.

If you're passionate about providing exceptional patient care and joining a supportive and collaborative team, we'd love to hear from you. Apply now to take the next step in your career.