Job Title: Senior Support Coordinator
Location: Fairfield 2165 NSW
Employment Type: Full-time
Reports to: Director

About Us

NDIS Support Providers is a values-driven NDIS provider committed to empowering individuals with disabilities to achieve their goals and lead fulfilling lives. We pride ourselves on delivering high-quality, person-centred support coordination and building strong, respectful relationships with our participants and their support networks.

The Role

We are seeking an experienced and passionate Senior Support Coordinator to join our dynamic team. In this role, you will provide advanced-level coordination of supports to NDIS participants with complex needs. You will also serve as a mentor to junior coordinators and play a key role in continuous improvement initiatives within our service.

Key Responsibilities

Deliver high-level Support Coordination and Specialist Support Coordination (where applicable) in line with NDIS guidelines.

Assist participants to build capacity and resilience through strong community and service connections.

Liaise with stakeholders including participants, families, service providers, and allied health professionals.

Manage a caseload of participants with complex needs, including psychosocial disability and dual diagnoses.

Provide mentoring and support to junior support coordinators.

Monitor participant outcomes and regularly review and adjust support plans as needed.

Maintain accurate documentation and reporting in line with organisational and NDIS requirements.

Requirements

Minimum of 2 years experience in Support Coordination within the NDIS framework.

Relevant qualifications in Social Work, Psychology, Disability Services, Community Services or a related field.

In-depth knowledge of the NDIS, including legislation, compliance, and service delivery standards.

Proven ability to work with participants with complex needs and diverse backgrounds.

Strong interpersonal, negotiation, and advocacy skills.

Ability to work both autonomously and as part of a collaborative team.

Excellent organisational and time management skills.

Current Working with Children Check, NDIS Worker Screening Check, and National Police Check.

Valid driver’s license and reliable transport.

What We Offer

Competitive salary and benefits.

Ongoing professional development opportunities.

A supportive and inclusive team culture.

Flexible working arrangements.

Opportunity to contribute to strategic service improvements.