Company description:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

· Health and Wellbeing programs, including our ‘Thrive' program

· Flexibility in the workplace and extra leave options and support

· An inclusive and culturally safe space

· State of the art facilities and campus partnerships

· A commitment to ongoing professional development through our ‘Learning Labs'

· Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza.

Job description:

Northern Health are seeking applications from motivated and suitably experienced Administration Officer to join the Broadmeadows Adult Inpatient Unit- Mental Health Division.

About Northern Health:

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our five main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About Mental Health Division:

Northern Health is the third largest mental health service in Victoria Northern.

Within the Mental Health Division, we pride ourselves on providing high quality mental health services to people living in the northern regions of Melbourne, and work in a collaborative way with consumers and carers based on recovery principles.

We aim to provide strong clinical leadership to support all staff in the provision of professional treatment and care by our integrated community teams, inpatient, and residential services.

About the Role:

The position will be integral to the Broadmeadows inpatient unit in ensuring the effective delivery of all administrative functions ensuring they are carried out efficiently and effectively.

These include but are not limited to,

• Reception, medical records, data entry into the various patient health information systems, records maintenance other database management, minute taking, application of Microsoft Office tools, KPI collection and ordering
• Assisting in Mental Health Tribunal (MHT) hearing, All CMI Data entry relating to MHT and Mental Health & Wellbeing Act (MHWA) data and other areas as directed
• Admission & discharge data entry for Adult Inpatient Unit & Electroconvulsive Therapy (ECT)
• All consumers documentation is maintained within the Northern Health electronic medical record (EMR), Clinical Patient Folder (CPF)

This is full time fixed term (parental leave) role until October 2025.

To be successful in this role you will have:

• Ability to resolve issues and day to day problems. For example, the ability to make non-judgmental decisions when chasing up outstanding paperwork, and liaising with external partners.
• Possess well developed communication and inter-personal skills
• Demonstrated experience with telephone reception or switchboard
• Excellent communication skills including the ability to relate appropriately and professionally with consumers, staff and management of the service
• Relevant experience and ability to provide a broad range of administrative and intermediate level keyboard support functions including word processing and database entry
• Competent application of the Microsoft Office Suite package
• Ability to prioritise and determine workload priorities
• Ability to work effectively both in a team environment and work independently and unsupervised
• Ability to work effectively within a multi-disciplinary health environment
• Demonstrable initiative and flexibility in an evolving Service
• Understanding of the requirements for confidentiality
• Display a strong team ethic and a willingness to provide and receive support where required
• Ability to learn quickly and effectively with an attention to detail

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the Position Description. Alternatively, you can contact Tamara Cannan, Program Manager- 0409 273 151

Applications close Monday 19 May 2025.

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.