About Magical Care

Are you passionate about delivering high-quality care in the disability support sector? Do you have a strong background in NDIS and Supported Independent Living (SIL)? Magical Care is looking for a dedicated and experienced SIL Support & Quality Lead to join our team and help shape the future of person-centered support services across our SIL houses.

About the Role

As the SIL Support & Quality Lead, you will be responsible for overseeing service quality, ensuring compliance with NDIS standards, supporting staff development, and coordinating the intake and onboarding of new participants. You’ll work closely with team leaders, allied health professionals, care coordinators, and support workers to deliver exceptional care and continuously improve outcomes for our clients.

Key Responsibilities

✅ Ensure compliance with NDIS quality and safeguarding standards
✅ Conduct regular service quality audits across SIL houses
✅ Manage new participant intake and onboarding
✅ Facilitate team meetings and support SIL leaders
✅ Lead training and mentoring for support staff
✅ Act on client feedback to improve services
✅ Coordinate implementation of allied health recommendations

What We’re Looking For

Relevant qualifications in Disability, Community Services, or similar

Proven experience in NDIS and SIL operations

Strong leadership and communication skills

Knowledge of compliance, service quality, and documentation standards

Ability to mentor and support staff teams

A proactive, client-focused mindset

high organisational skill, attention to details

Why Join Magical Care?

Be part of a supportive and values-driven team

Make a real difference in the lives of individuals with disabilities

Opportunity for growth and ongoing professional development

Work in a flexible and rewarding part-time role based in Clayton

Apply Now!

Are you excited about this opportunity? Apply Now. We are looking forwards hearing from you. Simply click the “Apply” button. Or please send your CV to [email protected]