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Duty Manager

Hotel Indigo Adelaide Markets
Adelaide, SA
A$73,347.50 p/a
Hospitality & Tourism → Front Office & Guest Services
Full-time
On-site

Posted 10 days ago


Where stories begin, and neighbourhoods come to life.

Welcome to Hotel Indigo Adelaide Markets, where every guest walks into a local story. Set in the heart of the iconic Adelaide Central Market, we’re the first Hotel Indigo in Australia — a boutique hotel for curious travellers and locals alike.

With 145 rooms, our vibrant Market & Meander restaurant, and Merrymaker rooftop bar offering sweeping views and cosmic cocktails, we’re not just a hotel — we’re a local hub of culture, food, and connection.

🧭 Your Day-to-Day

As Duty Manager, you’re a natural leader and the heartbeat of our Front Office. You’ll:

Lead the front desk team and ensure smooth daily operations

Be the go-to local expert, sharing neighbourhood tips and events

Resolve guest concerns with empathy and confidence

Monitor key performance metrics and drive positive outcomes

Coordinate with other departments to deliver seamless service

Be proficient across the various rooms, rates, packages, and promotions

Conduct routine inspections and take action where needed

Respond first in emergencies

🙌 What We’re Looking For

We love people who are:

Energetic, approachable, and culturally curious

Passionate about Adelaide and everything local

You’ll also need:

Hotel front office/rooms division experience (leadership experience preferred)

Great problem-solving, communication and teamwork skills

Opera PMS knowledge

Confidence driving and parking vehicles (full licence required)

Flexibility to work across shifts, weekends, and holidays

Physical fitness for a hands-on role

Valid certifications: RSA, Food Safety, First Aid, and Responsible Person Badge

Legal right to work in Australia without restrictions

🌟 What You’ll Get in Return

We support your growth and wellbeing with:

Paid birthday leave 🎂

Hotel & F&B perks and discounts

Access to our fantastic retail savings platform

Paid wellbeing days + flexible work options

Enhanced parental leave

Career development & IHG milestone recognition

Ability to transfer entitlements as you grow across IHG

Let’s #GoFurtherTogether.
Join a team that celebrates individuality, community, and culture.
📍 Discover us at https://adelaide.hotelindigo.com/


About Hotel Indigo Adelaide Markets

Adelaide, SA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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