About us

Newcastle Audio Visual and Security are a top Security and Audio Visual System Integrator located in Newcastle since 2013. We handle Security & Audio Visual installations & services for a variety of clients ranging from large private commercial premises to smaller residential premises.

We are in need of a dedicated hard worker to fill a full time position within our team at our Redhead office.

This is a key position requiring onsite attendance Monday to Friday days from 8am to 4:00pm depending on availability.

About you

We are looking for a confident, friendly and enthusiastic team player with a great customer-focused manner. The ability to manage workflow and timeline expectations is key, coupled with an abundance of initiative and a can-do attitude.

Qualifications & experience

Excellent written and verbal communication skills with the ability to interact with customers, contractors and suppliers.

Exceptional organisational and time management skills and an ability to manage multiple priorities and appropriately prioritise tasks.

Sound IT skills with knowledge of Microsoft packages and the ability and willingness to learn and operate the business job management and workflow systems.

A good working knowledge of Xero and / or SimPRO would be highly advantageous

You must be able to work autonomously without direct supervision.

Previous experience in an administration role is essential. Previous experience within the security industry or a trade-based admin role will be held in high regard.

Your responsibilities

Liaising with clients to book installs and service work

Managing a team of 5 technicians; including scheduling & the transferring of job information, coordinating leave and booking vehicle maintenance

Review back to base monitoring reports, checking accounts and contacting clients

Data Entry and database management

Invoicing

Receipting of payments, process credit card transactions, sending account statements and following up outstanding accounts.

Receipting goods and accepting deliveries

Responding to emails and overseeing two mailboxes

Handling service/quote requests

General reception and administration duties

If this sounds like the job for you please submit a resume and cover letter explaining why you would be the perfect fit for our team via the apply link or email to [email protected].

Only short listed candidates will be contacted