The Client

With over 26 years of experience driving innovation, this global SaaS pioneer has transformed the meetings, events, and hospitality landscape. Their powerful platform enables organizations of all sizes to effortlessly manage virtual, in-person, and hybrid events, while helping venues grow their business through smart digital marketing and sales tools. Trusted by more than 20,000 clients worldwide, they continue to lead the way in event technology, delivering real impact across multiple industries.

What The Company Can Do For You

• Be part of a globally renowned, award-winning SaaS company with over two decades of success.
• Join during an exhilarating phase of hypergrowth – a record 60% quarterly increase, the highest globally across all regions.
• Enjoy work-from-home flexibility, with a culture that values results over office hours.
• Step into a pivotal role with significant ownership over customer retention and growth.
• Receive structured onboarding, ongoing training, and support to accelerate your success.
• Gain visibility and career development opportunities within a high-performing, collaborative team.

What You Will Do in Your First Year

• Manage 200+ customer accounts, ensuring timely and successful renewal of subscriptions.
• Identify and act on cross-sell and upsell opportunities to drive account expansion.
• Own the full sales cycle for straightforward deals, from proposal to close.
• Collaborate with Account Executives to support more complex renewal or expansion opportunities.
• Serve as a trusted advisor to clients, helping them realise ongoing value from the platform.
• Maintain detailed pipeline visibility using CRM tools and contribute to forecasting accuracy.
• Play a key role in driving customer retention, satisfaction, and revenue growth.

Employee Testimonials

“I’ve never had this much impact so early in a role. Leadership genuinely listens and invests in your success.”
“The culture here is unmatched – supportive, fast-paced, and driven by innovation.”
“The company values individual growth – I was promoted within my first year.”
“You’re not just a number – your ideas matter and your wins are celebrated.”

What You Can Do For Them

• Bring SaaS renewals or account management experience with a focus on customer retention.
• Thrive in managing high-volume accounts with excellent attention to detail and follow-through.
• Confidently run sales cycles for simple deals and support strategic efforts alongside AEs.
• Build strong relationships with key stakeholders to drive renewal outcomes.
• Leverage CRM and reporting tools to manage pipeline, flag risks, and seize opportunities.
• Be proactive, adaptable, and focused on delivering value in a fast-moving environment.

If this opportunity aligns with your career goals, please apply by clicking the 'Apply' button and sending your CV to [email protected]

As a specialist recruitment consultant, feel free to reach out to me confidentially to explore alternative opportunities if this doesn't match your current career stage.