The Business

Imagine being part of an exclusive business network where you engage daily with some of Australia’s most successful entrepreneurs. This organisation is a leading members club for high-achieving business owners, built to foster meaningful relationships, business growth, and collaboration.

With a strong track record of staff retention and career progression, this is more than just a job—it’s a chance to immerse yourself in a dynamic, high-energy environment where relationships drive success. They’re now looking for a Relationship Manager to ensure members continue to see value, stay engaged, and renew their membership year after year.

What’s in it for you?

• $80K - $90K base + uncapped commissions ($100K - $110K OTE)
• Fast career progression – internal promotions are the norm
• Access to exclusive high-end business events
• No cold calling – work with an established, engaged member base
• A social, high-energy office with a strong culture of success

About the Role

As a Relationship Manager, you’ll oversee a portfolio of high-value members, ensuring they get maximum value from their membership and continue to renew. This role is about genuine relationship-building—helping entrepreneurs connect, grow, and succeed.

Key Responsibilities

• Onboarding & Inductions – Ensure new members are welcomed and onboarded within the first two weeks
• Ongoing Engagement – Conduct 3-month and 6-month check-ins to strengthen relationships and support members
• Renewals & Retention – Proactively drive renewals by reinforcing the value of membership
• Event Hosting & Networking – Attend and facilitate networking events, helping members connect
• Account Management – Track member engagement, identify opportunities, and ensure members remain actively involved
• CRM & Reporting – Maintain accurate records to monitor member retention and engagement

Skills & Experience

• Experience in account management, retention, or inside sales
• Strong communication and relationship-building skills
• Business acumen and confidence in engaging with entrepreneurs
• Organised, proactive, and passionate about customer success
• CRM experience (HubSpot or similar) preferred but not essential

If you love building strong relationships, working with business leaders, and being part of an exciting and high-achieving team, apply today - or email [email protected] for more questions.

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