iChris System Analyst

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for ChildSafe Organisations and actively promoting the safety and wellbeing of children.

The Role

The iChris System Analyst will contribute to developing, optimising, and expanding iChris capabilities in the existing team, along with ensuring effective configuration of ACECQA's iChris HR and payroll systems. This role is responsible for developing and optimising iChris configuration solutions, providing subject matter expertise, sharing knowledge, updating existing manuals and checklists, and training end-users. This role will also collaborate with internal stakeholders to translate complex requirements into technical solutions.

This role is full time and fixed-term (5 months), with the potential to extend, at ACECQA Band 5/6 ($96,766 - $136,209).

About You

To be successful in this role you will need:

• Minimum of 3 years of experience in system analysis or system administration in iChris.
• Experience with utilising and configuring additional iChris modules such as TA21, HR21, ER21 and EPM21.
• Strong problem-solving skills, excellent communication abilities, and the capacity to work independently and as part of a team.
• Extensive experience in all end-to-end iChris HR and payroll processes, along with required reporting.
• Demonstrated problem solving skills for troubleshooting technical issues and improving existing systems.
• Demonstrated record of customer service excellence and strong verbal and written communication skills, including the ability to maintain documentation and standard operating procedures.
• Proven ability in researching and implementing iChris best practice, including user access and security.
• Proven ability in maintaining effective client relationships, delivering timely and relevant information with the ability to quickly identify, report, and mitigate risks in system updates and/or implementation projects.

While not essential, the following attributes will greatly assist you in the role:

• Tertiary or post graduate qualifications in Computer Science or IT or in a related field.
• iChris/Frontier software certification.
• Experience in implementing Power BI reporting dashboards.
• Project Management and Business Analysis experience.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes forAboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

How to apply

The closing date for applications is 14 May 2025 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to iChris System Analyst vacancy and click Apply for Job. The application process will require you to:

• Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.
• Provide the details of at least two referees who have directly supervised you within the last five years of employment.
• Attach a written response to the targeted questions below of no more than 2 pages.

Targeted Questions

1. Which specific modules within iChris (eg. TA21, HR21, ER21 or EPM21) are you most familiar with? Can you provide examples of tasks or projects you've completed using those modules?
2. Can you describe a time when you delivered system training to team members? Whatstrategies did you use to ensure the training was effective?

All complete applications will be acknowledged.

More information

If you have any questions about the role specifically, please contact Trisha Vollmer at trisha.vollmer@ acecqa.gov.au

If you have any questions about the recruitment process please email the HR team at recruitment@ acecqa.gov.au

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy