Your Opportunity

Lead with Purpose – Social Emotional Wellbeing (SEWB) Manager

Are you a passionate leader committed to advancing the social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples? TAIHS is seeking an experienced and culturally grounded SEWB Manager to lead a multidisciplinary team in delivering holistic, trauma-informed, and culturally safe support services. In this pivotal role, you will guide community-led initiatives, support healing and resilience, and strengthen partnerships that promote social, emotional, spiritual, and cultural wellbeing across our region. This is your opportunity to lead meaningful change and make a lasting impact within a respected Aboriginal Community Controlled Health Organisation. This is a full-time permanent position.

Duties & Responsibilities:

• Leadership of TAIHS SEWB programs
• Manage SEWB contracts including budgets and reporting compliances
• Lead and manage SEWB teams and staff
• Oversee triage of referrals and patient intake procedures
• Lead with positivity to achieve cooperation, professionalism and respect between the health professional teams
• Manage SEWB rosters to ensure support staff are available across clinic opening hours
• Ensure accurate documentation of all client encounters
• Ensure patients are booked in correctly and patient follow up care and safety plan arrangements are put in place before patients leave the clinic
• Lead quality improvements in SEWB programs to ensure that TAIHS provides accessible and culturally safe SEWB services to meet the needs of the community
• Ensure compliance with workplace health and safety legislation and best practice
• Lead and foster a culture of excellence in cultural safety and primary health care
• Lead patient journey and flow to optimise clients’ experience of the health service
• Proactively seek, monitor and evaluate patient feedback and provide timely reports and escalation to the Director of Health Services
• Work cooperatively and collaboratively with other TAIHS managers and programs
• Collaborate and work collectively with the Primary Health Care senior leadership team
• Provide support to the Director of Health Services

Required Qualifications and Experience

• Certificate IV/Diploma/Qualification in Counselling, Social Work or practicing Mental Health Clinician
• Experience working with Aboriginal and Torres Strait Islander patients
• High cultural capability
• Demonstrated leadership within a multi-disciplinary team
• Experience working with Best Practice / Medical Director IT programs
• Demonstrated knowledge of the use of primary care MBS item numbers
• Demonstrated ability to determine priorities and manage workloads within a dynamic clinic environment
• Demonstrated application for professional and ethical standards

Benefits of working with TAIHS

TAIHS provides access to an employee assistance program and access to learning and development opportunities. Your employment experience with TAIHS will include work-life balance with competitive salary and benefits, generous leave entitlements with up to 6 weeks leave per year, career progression opportunities and the chance to make a difference to the people and communities.

TAIHS is committed to building an inclusive culture that respects and promotes human rights and diversity. The position involves working with a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Employees demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people communicate effectively and empower Aboriginal and Torres Strait Islander people.

TAIHS acknowledges that we respectfully journey together to aspire to be a culturally capable organisation. We are an inclusive, equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.

How to Apply:

Please visit the TAIHS Careers Page for more information and to view the full Position Description at: https://www.taihs.net.au/working-with-taihs/

You must submit the below documentation;

• CV/Resume
• One page cover letter detailing how you will achieve success in the position

Applications Close:19 May 2025 at 9:00am

Email: [email protected] Website: https://www.taihs.net.au/

ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE ARE STRONGLY ENCOURAGED TO APPLY