As a Client Services Consultant at Grace, you’ll be part of a collaborative team delivering exceptional service to our corporate clients. You’ll coordinate domestic relocations, manage client relationships, and ensure a seamless experience from start to finish.

This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong client connections, and takes pride in delivering outstanding service.

Key Responsibilities

Coordinate domestic relocation services for corporate clients

Build and maintain strong client relationships with Grace’s key accounts

Manage day-to-day client needs including database updates, proposals, and invoicing

Respond to client queries via phone and email with professionalism and efficiency

Resolve issues with a solutions-focused mindset

Collaborate with internal teams to ensure smooth service delivery

What You’ll Bring

Experience in removals or relocation services (preferred but not essential)

A passion for delivering top-tier customer service

Strong communication and interpersonal skills

Ability to manage multiple tasks and deadlines with attention to detail

Competent in Microsoft Word and Excel

A team player attitude with excellent organisational skills

Why Join Grace?

Generous Employee Benefits and Discounts

Work with a supportive and experienced team

Opportunities for career growth and development

To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers

About us

Be part of a respected Australian brand with a strong industry presence
Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management. We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment. Grace provides a stimulating and rewarding environment where employees can reach their full potential. We support their growth with practical training, formal education, and chances for internal movement and promotions. Our dedication to inclusivity means we strive to create a workplace where everyone, regardless of their background, feels valued and included.

Apply now for this exciting opportunity to join our team as a Client Services Consultant.