About the company
Vela APX is one of the operating groups of Constellation Software Inc. CSI is listed on the Toronto Stock Exchange (CSU) and acquires, manages, and builds industry-specific software companies across the globe, providing them with strategic guidance and financial security. Headquartered out of Brisbane, Vela APX provides finance, HR, payroll and administrative support to our growing number of software companies across Australia, New Zealand, India, UK, Japan, US and Singapore.

About the role
In this role, you’ll be responsible for managing debt collection and fostering strong working relationships with both Business Units (BUs) and their customers. Using your background in finance, you’ll play a key part in the credit control process, including working with the Finance Team on the accounts receivable function by troubleshooting issues with invoices and customer payments, issuing automated reminders for overdue invoices and generating customer account statements. You will also take ownership of the overdue debt portfolio for a set group of BUs, ensuring timely follow-ups and clear communication.

This is a fantastic opportunity for someone who thrives on building relationships, maintaining accuracy, and driving results in a fast-paced financial environment. This role is permanent full-time based in our Brisbane office where some of your responsibilities include:

Contacting customers to resolve payment issues and increase collections while maintaining strong relationships

Providing tailored updates to the General Managers of each BU, along with high-level summary reports for the Group Director and Financial Controllers.

Logging all collection activity in the Credit Hound system in real-time

Ensuring compliance with credit policies and payment terms

Investigating and troubleshooting issues with invoices and customer payments in the AR Ledger data, then providing guidance to Finance Manager and their team to resolve the issue

Joining regular accounts receivable ledger reviews with BUs and follow up on agreed actions

Escalating unaddressed or high-value overdue debts to senior management as required

Notifying relevant teams if a customer enters administration and assist with claims processes

Supporting account reconciliations and resolve invoice discrepancies promptly

What We’re Looking For:

Background in finance is advantageous

Proven Credit Control or Administration experience within a professional environment

Proficient in Excel and other Microsoft suits

Excellent written, verbal and interpersonal communication skills

Solid understanding of accounts receivable and related principles

Experience with undertaking reconciliations of accounts receivable ledgers on disputed accounts

High level computer literacy particularly with computerised accounting packages

Commitment to excellence, innovation and continuous improvement

Why Join Vela APX?

At Vela APX, we believe in taking care of our team. Here are some of the perks and benefits awaiting you:

Enjoy work-life balance with our hybrid working arrangements

Unlock opportunities for professional development and growth

Access a variety of benefits including Bonus Scheme, Company Superannuation Scheme, Employee Referral Scheme, Employee Share Purchase Plan, Employee Assistance Program and more.

Interested? Apply Now!
If you're interested in taking this next step in your career, we would love to hear from you! We are proud to be an equal opportunity employer.