About Nowra Toyota:

Nowra Toyota is a family-owned business proudly serving the Shoalhaven and surrounds for over 40 years. With a dedicated team providing our customers with professional award-winning service across our sales, parts, finance, service and accessories departments.

About the role:

We're looking for an energetic Service Advisor to join our busy Automotive Service Department based in South Nowra. We are seeking a high performer who will be the face of our Nowra Toyota Service Centre dealing directly with our customers who are servicing their vehicles.

This role is Monday to Friday 7.30 am to 5.00 pm.

What will a day look like?

Open from 7:30am you will meet and greet customers as part of our "Driveway service"

You will confirm booking details, providing general advice and support in identifying what repairs/maintenance needs to be done.

Liaise between workshop and customer for any repairs, sales or warranty operations required.

Cost/invoice paperwork for each customer.

Overall; establish and develop effective customer relationships

About you:

Previous or current experience as an Automotive Service Advisor - highly regarded

TUNE Classic experience – highly regarded

Proven experience meeting and/or over achieving Customer Satisfaction Targets

You will be passionate about delivering exceptional customer service to our customers

You will thrive in a busy, high volume environment

You will have sound computer experience with the ability to learn new systems

You will have a can do approach where no task is too hard

You have the ability to build rapport with our valued customers

Current NSW Driver’s License

Ability to work Monday to Friday 7:30am to 5:00pm

Why Nowra Toyota?

A forever growing friendly family run business

Join an incredibly stable business that has been in operation for over 40 years

Monday to Friday role (with only an occasional Saturday at overtime rates)

Work with a fun and supportive team with a management structure that encourages progression.

Employee Assistance Program, Employee Benefits and more!

Please Note: due to the high volume of applicants we receive, only short-listed candidates will be contacted.

We want to emphasise that we are an equal opportunity employer, promoting gender equality and fostering workplace diversity.

Licence Number: MVRL51449