We are looking for a dynamic analyst who thrives on translating complex business needs into practical digital solutions. This is a fantastic opportunity to collaborate with diverse stakeholders to improve processes, systems and customer outcomes.

Join our Information Services and Data Group and be at the heart of council’s transformation journey — where your skills in business analysis and system configuration will help shape smarter, more efficient services for our organisation and the community.

Key responsibilities

Work with stakeholders to gather, analyse, and document system and data requirements.

Design, configure, and improve business systems using best-practice methods and tools.

Lead end-to-end testing, implementation, and adoption of system enhancements.

Identify opportunities for process improvements and contribute to strategic planning.

Resolve system-related issues and provide ongoing support, documentation, and training.

About you

Relevant ICT qualifications and/or significant equivalent experience in business analysis and system configuration.

Strong skills in stakeholder engagement, process design, and solution delivery.

Able to translate business needs into effective, user-focused system configurations.

Excellent communicator with the ability to document clearly and work across teams.

Adaptable, collaborative, and comfortable managing multiple priorities.

What we offer you

Base salary between $89,760.55 and $99,774.18 will be offered (dependent on skills and experience) + 12.5% superannuation

Permanent and full-time (Total 37.5 hours per week)

19-day month

Council offers training to support your professional development and strong career growth, the opportunity to purchase additional leave, 12 days of personal leave per year, salary continuance insurance and a superb work life balance - plus many other benefits.

Apply online

Apply via our careers page: Jobs - Clarence City Council and include a copy of your current resume, together with a 1–2-page cover letter detailing your experience, skills, and suitability for the role.

Please note, we will only accept applications submitted via the Clarence City Council Careers page. Applications submitted via SEEK will not be considered.

For a more detailed chat about the position, please call Eoin Hanrahan (Team Leader Business and Systems Analysis) on 6217 9681.

Position Description

Download the position description from our careers page: Jobs - Clarence City Council.

Council commitment

Council is committed to the safety and wellbeing of children and youth while enabling their participation as valued members of our community.

We have zero tolerance to child or youth abuse and harm, and we prioritise the safety of the children and youth that we interact with in the performance of our role and report conduct of concern. For further information, please refer to our Safeguarding Children and Youth Policy and Code of Conduct.

Council is an equal opportunity employer and a smoke free workplace. Prospective applicants should note that random alcohol and drug testing is a condition of employment at Clarence City Council.

Applications close at 9.00am on Monday, 19 May 2025.