• Role title: General Administration
• Role type: Permanent full time
• Role grade: Administration Officer Level 3 Year 1-2
• Department and location: The Kinghorn Cancer Centre, St Vincent's Hospital, Darlinghurst
• Salary: $68,338.78- $70,468.73+ super

Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role
We are seeking an organised and proactive team member to support our outpatient services. In this role, you will:

• Coordinate patient appointments and clinic schedules, managing booking changes, cancellations, and logistics such as transport and interpreter services, especially for patients with special needs, including veterans and rural residents.
• Provide high-quality front desk and reception services, including answering calls, confirming patient details, liaising with healthcare teams, and delivering excellent customer service in a busy clinical environment.
• Maintain accurate patient records and documentation, using electronic medical systems to input test results, prepare correspondence, and ensure proper filing and recordkeeping across multiple clinics and services.
• Support medical staff and clinical trials, by preparing and forwarding medical records, managing mail and faxes, coordinating medication approvals, and ensuring timely data handling for research and reporting.
• Assist with general administrative duties, including managing supplies, maintaining procedure manuals, handling in/out trays, and providing reception relief when needed, contributing to the smooth operation of the department.

About you
To succeed in this role, you will bring:

• Proven experience in healthcare administration, with a solid understanding of clinical workflows and patient-facing services in a hospital or medical setting.
• Strong organisational and time management skills, with the ability to prioritise tasks, meet deadlines, and manage competing demands in a busy environment.
• Excellent communication and interpersonal skills, both written and verbal, with the confidence to interact professionally with patients, families, and multidisciplinary teams.
• Confidence using technology and software, including Microsoft Office (Word, Excel), electronic medical records, and systems like Medicare HPOS.
• A professional and self-motivated approach, with demonstrated public relations skills and the ability to work independently while contributing to a collaborative team culture

Why work at St Vincent's?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital
In this role you will be based at St Vincent's hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply
The closing date for applications is 15 May 2025
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the requirements listed in the About You section here.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully, this role is not open to recruitment agencies