Help people hear life through sounds that matter

Join our Admin ad Customer Service Team.

Are you a master of Admin? Do you love working with elderly people and making their day brighter? If so, we have the perfect opportunity for you!

We need a talented customer service and administration superstar to join our team. As the first point of contact for our patients, you'll play a vital role in creating a positive and welcoming experience for everyone who walks through our doors.

Vacancy and location:

1 person to work at our Burwood clinic: Tuesdays and Thursdays. There is the option to work more days as you become more experienced.

Hours: 9am to 5pm, 1 hour break.

This role is a total of 2 days a week.

What you'll be doing:

Working in busy, fast paced clinic.

Greeting patients with a smile and making them feel at ease

Scheduling appointments

Answering phone calls and responding to emails

Performing Medicare and Government claim for payments.

Coordinating with our audiologists and other staff members

Keeping our patient database organized and up-to-date

Contacting patients to make their annual check up appointments

Managing patient files and aid orders.

Handling basic accounting and billing tasks

What we're looking for:

Someone who is up for a challenge in a fast pace environment.

A positive attitude and a friendly demeanor

Strong communication skills, both written and verbal

Strong computer skills working with email, Microsoft Word and Excel

Excellent organizational and time management skills

Experience in customer service and/or administration

A willingness to learn and grow with our team

Someone with Banking, Legal or Healthcare experience will have a starting advantage

Someone who can speak Greek is a big advantage

Precision with data entry and record keeping skills.

Applicants should be looking for a long-term position, as continuity of care for our patients is important.

What we offer:

A fun and supportive work environment

Supportive training for all new team members.

A Free hearing test!

Training and development programs for long standing staff.

A working location that is near cafes, shops and offroad parking

If you're ready to join a dynamic team and make a difference in people's lives, apply today!

We can't wait to hear from you.

To Apply:

Submit a 1-2 minute video, answering questions:

What is the skill that you have, which fits this job ?

What appeals to you about this position with Active Audiology?

Why do you enjoy working with mature aged adults?

Email your video to [email protected], Attention to Anna

or attach your video to this application

Please note you may be asked to attend a trial session at our Thornbury clinic as part of your interview process

About Active Audiology

Our hearing clinic are across multiple sites in Melbourne. We’ve been operating for almost 15 years. Cris Ivanidis, audiologist and Director – founded the company with the vision to help people hear life again through the sounds that matter to them. Cris believes in building long term professional relationships with clients through genuine care and a high standard of service. Many of our team members have been with us for a long time, even as long as 10 years ago. We encourage team learning, growth and new ideas. Working with an Active Audiology is an opportunity to connect with a great team and make a difference to people’s lives through hearing care.

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