About Multicultural Australia
Multicultural Australia is dedicated to fostering a welcoming and inclusive society for refugees, migrants, and asylum seekers across Queensland. Through our community engagement and settlement services, we support individuals in building strong, independent lives in Australia.

We believe in empowering communities, strengthening social connections, and providing opportunities for economic and social well-being.

The Role
As a Senior Worker – Culture in Mind (CIM), you will play a pivotal role in providing culturally informed, recovery-oriented psychosocial support to adults from culturally and linguistically diverse (CALD) backgrounds facing complex to severe mental health challenges. Your leadership and experience will guide the delivery of recovery plans and interventions that promote wellness, social inclusion, and recovery for clients, all while fostering a collaborative, multidisciplinary approach.

This is a full-time (part-time position considered) position based in Toowoomba.

What You’ll Be Doing:

Provide experienced psychosocial recovery-oriented support as the Senior Worker in the region.

Conduct culturally informed psychosocial assessments to develop recovery plans.

Engage clients through therapeutic interventions, considering the social determinants of mental health.

Use digital client management systems to track caseloads and coordinate group work.

Collaborate with other professionals and share information within a fast-paced environment.

Build rapport with clients, families, carers, and communities.

Work effectively with interpreters and support staff, such as Cultural Support Workers and Peer Support Workers.

Advocate for clients and assist with referrals to specialised clinical mental health services.

Provide recovery interventions in a culturally responsive framework, considering trauma and societal stressors.

Participate in group work facilitation and support team processes for case reviews and decision-making.

Contribute to service improvements and evaluations to enhance mental health support.

Ensure effective time management, prioritising tasks and responding to emergent issues.

Participate in the after-hours emergency roster when required and travel to meet clients and stakeholders as needed.

Qualifications and Skills Required:

Tertiary qualifications in Allied Health, Social Work, Counselling, Psychology, or Behavioural Sciences.

Significant experience working with CALD communities in psychosocial support or mental health settings.

In-depth knowledge of mental health issues in multicultural populations and experience developing recovery plans.

Experience in applying strengths-based frameworks and advocacy in a social justice context.

Proficiency in using digital client management systems and reporting.

Strong communication skills, with the ability to work effectively in interdisciplinary teams.

Knowledge of services and resources for multicultural populations.

Queensland Driver’s Licence, Blue Card (Working with Children), and National Police Clearance required.

Additional Desirable Skills:

Lived experience or representation from CALD communities.

Proficiency in a language other than English.

Leadership experience and mentoring skills.

How to Apply:
If this sounds like the right opportunity for you, apply today by submitting your application. For any inquiries, please contact Team Leader, Team Leader of Culture in Mind. We encourage you to submit your application as soon as possible as we may interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community – in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture, and belief – and reflects the communities we work in. We recognise diversity and inclusion as fundamental to our culture and are committed to providing a work environment in which everyone is included, treated fairly, and with respect.

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.