About Multicultural Australia
Multicultural Australia is a leading not-for-profit organisation dedicated to providing holistic settlement support to newly arrived refugees, humanitarian entrants, and asylum seekers. Our Humanitarian Settlement Program (HSP) ensures clients have the tools and support needed to achieve social and economic well-being in their new communities.
We are passionate about building welcoming, inclusive environments where everyone can thrive.

The Role
As a Multicultural Mental Health Recovery Worker in the Culture in Mind (CIM) team, you will be working within a multidisciplinary team to provide culturally responsive, recovery-oriented psychosocial support to adults from culturally and linguistically diverse (CALD) backgrounds experiencing complex to severe mental health challenges. You will conduct assessments, develop recovery plans, and deliver interventions that promote wellness, recovery, and social inclusion.

This is a full-time (part-time position considered) role based in the Toowoomba.

What You’ll Be Doing:

Conduct psychosocial assessments to inform recovery planning for CALD clients.

Develop client-centred, recovery-oriented care plans.

Provide therapeutic interventions, considering the social determinants of mental health.

Use digital client management systems to track individual caseloads and coordinate group work.

Collaborate with a diverse team of stakeholders, including interpreters and Multicultural Peer Support Workers.

Refer clients to specialised clinical mental health services.

Work within a culturally responsive framework to deliver recovery-oriented support.

Participate in interdisciplinary team processes, including case reviews and discharge planning.

Contribute to service improvements and evaluations.

Participate in after-hours emergency roster and out-of-hours work when required.

Qualifications and Skills Required:

Certificate IV or higher in Mental Health, Community Services, or a related field.

Demonstrated experience in working with CALD communities in mental health or psycho-social support settings.

Proficiency in digital client management systems and documentation.

Excellent cross-cultural communication skills.

Knowledge of advocacy and strengths-based frameworks.

Ability to work within interdisciplinary teams, facilitating case reviews and shared decision-making.

Ability to manage time effectively and independently.

Queensland Driver’s License, Blue Card (Working with Children), and National Police Clearance required.

Additional Desirable Skills:

Tertiary qualifications in Allied Health, Social Work, Counselling, Psychology, or Behavioural Sciences.

Lived experience or representation from CALD communities.

Proficiency in a language other than English.

How to Apply:
If this sounds like the right opportunity for you, apply today by submitting your application. For any inquiries, please contact Team Leader, Team Leader of Culture in Mind. We encourage you to submit your application as soon as possible as we may interview and appoint suitable candidates ahead of the closing date.

At Multicultural Australia, we pursue a workforce that is as diverse as our community – in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture, and belief – and reflects the communities we work in. We recognise diversity and inclusion as fundamental to our culture and are committed to providing a work environment in which everyone is included, treated fairly, and with respect.

We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.