Join the Rise & Shine Team as our Enrolments & Relationships Representative!

Location: Beverley Park, NSW

📍 Based in Beverley Park NSW | 🕒 Full-time Monday to Friday, shifts between 8:00 am – 6:00 pm with occasional attendance at events that may fall outside these hours.

Are you ready to be the heart of family engagement at one of Sydney’s most vibrant and growing early learning providers? At Rise & Shine Kindergarten, we’re not just offering a job - we’re offering a career full of purpose, passion, and connection. We are a family-owned business with 14 thriving locations and are expanding. We're on the search for a standout Enrolments and Relationships representative to join our head office team and help shape the early education journey of families across our centres.

About the Role:

You’ll be the go-to person for families - warm, knowledgeable, and ready to guide them through the journey from enquiry to enrolment and beyond. Reporting to the Group Head of Strategy & Business Support, you’ll follow up on tour experiences, manage waitlist applications, and support current families with their accounts and ongoing enrolments.

Your Day-to-Day Will Include managing a portfolio of centres by:

Creating Connections: Build lasting relationships with families through phone, email, and face-to-face interactions, keeping clear and organised records.

Manage Enrolments: Manage the full enrolment lifecycle - enquiries, tours, waitlists, funding applications, transitions, and leavers across your centre portfolio.

Family & Centre Support: Provide friendly and accurate support to families and Centre Directors, handling complex queries, debt management, payment breakdowns, and funding claims.

Systems & Data Wizardry: Work across platforms like OWNA to streamline processes, track feedback, analyse trends, and support occupancy growth and family satisfaction.

Team Collaboration: Collaborate on initiatives that enhance the family experience, from their first interaction to their child’s first day.

Champion of Change: Help improve workflows and engagement strategies to ensure we’re always one step ahead.

What We’re Looking For:

A proactive tech-savvy superstar who loves systems, data, and spreadsheets.

An upbeat people-person with a ‘can-do’ attitude and a love for making families feel at home, and a drive to make a difference in the early learning sector.

Someone with a solid understanding (or willingness to learn) of CCS, ACSS, ISS, and childcare funding schemes.

A self-starter multitasker who thrives in a fast-paced, admin-heavy, yet super rewarding environment.

Calm, solutions-focused approach to customer service, and a team player.

What You’ll Bring:

A vibrant, bubbly attitude and strong communication skills.

An expertise in handling admin, reporting, and relationship-building.

Administration or enrolments experience in an Early Learning setting (highly regarded).

A current WWCC and willingness to obtain a Police Check.

A valid driver’s licence and flexibility to travel if needed.

Why Rise & Shine?

We pay 7-12 Above Award

Paid Day off on your Birthday Week

Holiday Bonuses + Staff Gifts

Generous Discounts on our Premium Childcare Rates

Funding for Professional Development

Career Growth & Leadership Pathways

Fitness Reimbursement

Supportive & Inclusive Team Culture + Job Stability

Employee Assistance Program (EAP)

Ready to Shine?

We’re all about meaningful connections, so give our friendly Talent Team a call on 0426 649 006 for a casual chat about your future with Rise & Shine.

Hit Apply
Take a sneak peek at our centres: www.riseandshine.edu.au/locations
Discover the magic of ORBIT: www.riseandshine.edu.au/orbit

Our Service is committed to providing a safe environment for children and young people. We understand our responsibilities and statutory duty of care to keep children safe and comply with the Child Safe Standards.