About Us: Extreme Fire Solutions is a leading provider of fire protection services in New South Wales, dedicated to ensuring the safety and compliance of businesses across various industries. We pride ourselves on our innovative solutions and exceptional customer service.

Position Overview: We are seeking a motivated and experienced Account Manager to join our dynamic team.

The ideal candidates will be responsible for managing client relationships for fire compliance, driving sales growth, and ensuring the delivery of high-quality fire protection services.

Key Responsibilities:

Primary:

Develop and maintain strong relationships with existing clients in the fire protection sector.

Ensure all Extreme Fire KPIs and client-specific KPIs are achieved.

Manage minor works quotation (estimation) process to meet scheduled deadlines

Conduct regular scheduled meetings with clients to assess progress, understand their needs and develop tailored solutions.

Records and Minutes of meetings.

Prepare and present reports on account performance and sales forecasts.

Collaborate with all internal teams to ensure the successful delivery of services and customer satisfaction.

Provide client support in all agreed escalation channels.

Ability to work remotely with excellent productivity

Extended:

Monitor industry trends and competitors to inform strategic planning.

Identify new business opportunities and drive sales initiatives to expand our client base.

Continue development of practical knowledge of all fire safety standards and regulations

Ability to be agile and think outside the box.

Be able to travel to clients regional sites if and as required.

Qualifications:

Demonstratable experience in Account Management, or in a similar role, for at least 3 years, preferably in the fire protection or safety services industry.

A strong understanding of fire protection regulations and standards is highly desirable.

Experience with estimation and preparation of quotations for services or works

Excellent communication and interpersonal skills

Fiercely proactive with strong planning, scheduling and documentation skills

Experience in effectively completing work while on the move

Strong negotiation skills

Ability to work independently and manage multiple accounts effectively.

Digitally proficient in ERP/CRM software, Microsoft Office Suite - efficient in maximising work using desktop, laptop and/or tablet.

A valid driver's license and willingness to travel within NSW.

Willingness to learn multiple facets of the Fire Industry

What We Offer:

Competitive salary and performance-based bonuses.

Company Vehicle

Company Laptop & Mobile Phone

Comprehensive training and development opportunities.

A supportive and collaborative work environment.

Opportunities for career advancement within the company

How to Apply: If you are passionate about fire safety and have a proven track record in account management, we want to hear from you!

Please submit your resume and a cover letter detailing your relevant experience.

Join us in making a difference in fire protection services across New South Wales!