About the company

At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned ICT MSP, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 700 enterprise customers.

We are a growing business with a focus on three technology areas – cloud and infrastructure, cyber security, and software and data integration. We support our customers at every step of their technology journey, from consult, to procure and build, to run and optimise and talent management.

About the role

Our Systems Operations Specialists Team are the freakishly talented team who provide systems & application support to both AC3 and our customers. This team is critical in ensuring that operational activities are managed to an exceptional level to minimise risk for both AC3 and our customers. As a member of this team, you provide unparalleled technical and customer service to our customers.

You will be responsible for

• Manage, maintain and improve the Wintel Systems & Apps services for AC3 and customer systems
• Monitor performance of key components, solutions and services
• Review client’s deployments and practices and advise them on how they could better it
• Provide input into the design and implementation of technical solutions and services for AC3 and its customers
• Implement and maintain Windows based operating systems, hypervisors and application support process
• Work on AC3 and customer related project activity as required
  
  

What you'll need to be successful

• 5+ years’ extensive experience in a similar Systems Administration/Infrastructure Engineer role - typically with an MSP/Integrator servicing small-to-large clients including working within multi-tenanted environments
• Experience working as an SME for infrastructure and server management
• Specialist in deploying, upgrading and supporting Microsoft Server, Exchange, M365, Entra ID, Azure Virtual Desktop, Azure VMs, Active Directory, DFS, VMware, Enterprise AV, Citrix XenDesktop & Netscaler.
• Experience working with Public Cloud platforms such as AWS or Azure desirable but not mandatory

Culture

As #4 on Australia’s Best Places to Work list, it’s clear that culture is a top priority at AC3. We approach business with family values, which means people here have real relationships that go beyond work. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it simple and live by our fours ways of being:

• Own It: If I say I’m going to do it, I do it. And I give it my all.
• Better It: I take the current status quo and make it better.
• Brave It: I listen, say what needs to be said, and do the right thing. Especially when it’s tough.
• Enjoy It: I take my work seriously, but don’t take myself too seriously.

We’d love for you to experience the AC3 way for yourself!

Benefits

• Genuine flexibility and work/life balance
• Company benefits including discounted lifestyle services such as novated leasing and health insurance
• Convenient Sydney CBD location - Brand new offices
• Work with proactive and open minded leadership that genuinely care and collaborate to create effective outcomes
• Work for an organisation that prioritises company culture and employee satisfaction
• $110,000 - $125,000 Base + Super + Allowances + Paid On-Call + Bonus

If you are interested in the position, are believe that your skill set is suited to the requirements then please put forward your application via the APPLY button.

Every position at AC3 will require to undergo a National Police Check.