System Engineer (Level 3)

We’re looking for a System Engineer on behalf of our client to provide technical support across a broad range of infrastructure for their customers. This role is dedicated to supporting a large project focused on a construction client.

Our client provides a wide range of services, including managed IT support, cloud solutions, cybersecurity, and IT consulting. Their expertise spans multiple industries, including construction, mining, real estate, medical, not-for-profit, law, accounting, and finance. They have also been recognised multiple times in the CRN Fast 50 list.

The Role
As a System Engineer in this role, you'll be expected to work hands-on with a variety of technologies along with some personality traits including:

• Planning, configuring, and supporting on-prem Windows desktops and servers, including system rollouts and upgrades
• Administering and maintaining Microsoft 365 services (Exchange Online, SharePoint, OneDrive), including user management
• Designing and managing Active Directory and Group Policy structures.
• Troubleshooting and resolving complex network issues (DNS, DHCP, NAT, routing, packet capture)
• Deploying/managing virtual environments (Hyper-V or VMware)
• Backup and disaster recovery solutions
• Collaborating with stakeholders to gather requirements and communicate technical solutions clearly across all levels
• Supporting a large enterprise environment, primarily remote with some on-site work as needed

What We’re Looking For

• 5+ years in either System / Support / Project Engineering or a related field.
• Strong background in third-line troubleshooting and service operations
• Strong knowledge of M365 environments, networking, and ticketing systems.
• Excellent problem-solving and communication skills, with the ability to support a fast-paced business environment.
• Someone who enjoys working in the Office Environment

What’s in It for You

• Paid training & certifications – opportunities to grow your skills and career.
• Access to work on one project at one time!
• Work for a well-established MSP with strong staff retention and an excellent reputation.
• A diverse role with exposure to enterprise tech, some travel and client interactions.