Business Administrator

Dallas International
Moonee Ponds, Melbourne VIC
Administrative Assistants (Administration & Office Support)
Full time
$35 – $40 per hour

Become the Multi-Skilled Backbone of Our Growing Business

Are you a highly capable and multi-skilled professional ready to drive operations, customer support, CRM, inventory, marketing, and digital support for a leading FMCG business?
At Dallas International, we’re seeking a dynamic, detail-driven Business Administrator who can confidently manage a broad range of business-critical functions, ensuring seamless day-to-day performance and brand excellence.

This is a pivotal, hands-on role — suited for someone who thrives in a fast-paced, multi-dimensional environment and who can balance structure, service, marketing, and commercial outcomes with excellence.

About Us

Dallas International is a trusted leader in the FMCG sector, proudly supplying premium bakery, frozen, and snack products to Australia's leading retail and foodservice customers.
Our team is collaborative, high-performing, and committed to innovation, operational excellence, and delivering outstanding customer experiences.

Based in Moonee Ponds, we’re expanding – and we need an elite business operations professional to help power our next phase of growth.

The Role

Reporting to the General Manager (GM) and supporting the broader sales and operational teams, the Business Administrator will oversee day-to-day operational support across administration, CRM management, inventory and procurement coordination, customer service, logistics coordination, and marketing and digital platform maintenance.

Key Responsibilities

Business Operations:

Coordinate and streamline business activities across sales, logistics, procurement, customer support, and marketing.

Prepare business and operational reports to support leadership decision-making.

Manage and continuously improve office systems, workflows, and SOPs.

Prepare agendas, take meeting minutes, and coordinate internal and supplier communications.

Assist with the preparation of reporting packs, marketing presentations, and business documents.

Inventory, Procurement, and Supplier Coordination:

Manage purchase orders and supplier communications to ensure on-time product availability.

Maintain inventory data integrity across distribution centres and ensure forecasting accuracy.

Support inventory stocktakes and data reconciliations.

Coordinate supplier lead times, deliveries, and stock availability as needed.

Logistics Coordination:

Liaise with 3PL and freight partners for national deliveries where required.

Monitor and assist with tracking inbound and outbound freight documentation (PODs).

Support communication with distribution centres to ensure fulfilment accuracy.

CRM Management and Customer Support:

Administer and maintain customer pipelines, profiles, and sales reporting through CRM platforms (e.g., Opmetrix or similar).

Support CRM-driven marketing initiatives and customer campaigns.

Act as a customer service liaison for key accounts, ensuring prompt issue resolution.

Marketing and Digital Support:

Update and maintain website content, product pages, news, and resources.

Manage B2B portals (Opmetrix, Sorted, Metcash) — including product uploads, pricing, and range review submissions.

Develop and maintain marketing collateral (brochures, flyers, price lists, presentation decks).

Coordinate social media content and executive LinkedIn activities.

Support employer brand initiatives, event coordination, and internal communications.

Maintain brand asset libraries, ensuring consistent and compliant use of imagery, logos, and product shots.

Assist with basic marketing systems support (CMS, Canva, CRM, email tools).

Why This Role is Critical

This role is the operations and marketing engine room of Dallas International.
Your ability to manage operations, support sales and marketing initiatives, and maintain accurate CRM and inventory functions will directly enable the business to grow, innovate, and service Australia's leading retailers and foodservice providers.

What We’re Looking For

2+ years’ experience in a multi-disciplinary administrative, operations support, or marketing coordination role, ideally within FMCG or wholesale industries.

Exceptional organisational and multitasking skills — able to seamlessly manage business operations, CRM maintenance, marketing content, and customer support.

Proficiency with CRM systems (Opmetrix or similar), CMS platforms, B2B portals (Metcash, Sorted), Canva or Adobe Suite, and social media platforms (LinkedIn).

Strong communication skills — written, verbal, and interpersonal — with a customer-first mindset.

High proficiency with Microsoft Office Suite — including Excel, Word, Outlook, and PowerPoint.

Experience preparing marketing collateral, updating websites, and managing digital assets.

Commercial acumen, proactive problem-solving ability, and an eye for process improvement.

Energetic, positive, and solutions-oriented, with pride in delivering excellence across every task.

Prior experience in FMCG, wholesale, food distribution, logistics, or inventory management roles will be highly regarded.

What We Offer

$35 – $40 per hour depending on experience and capabilities.

Full-time role preferred, flexible working arrangements considered for the right candidate.

A supportive, high-performing, and collaborative workplace environment.

A varied, career-building role with exposure to all operational, sales, marketing, and leadership functions.

Convenient Moonee Ponds location in Melbourne’s inner north-west.

If you’re a multi-skilled, high-performing operations and marketing professional ready to make a real impact — we would love to hear from you.
Apply now and join the Dallas International journey.