ABOUT US

Casey Dentists is your complete, comprehensive and health focused, locally owned dental clinic offering the highest levels of customer service in a relaxed, caring and friendly environment with state-of-the-art facilities. Our professional team have a wealth of experience and offer services from general dentistry, teeth whitening, orthodontics, same day crowns, implants, wisdom teeth and All-On-Four Plus (AO4 Plus). Our surgery-based treatments are carried out in our onsite surgical wing under day stay general anesthesia. We aim to provide our patients with outstanding experience and are looking for a friendly and organized Full-Time individual to join our team of professionals.

ABOUT THE ROLE

We are looking for a front office receptionist / administrative assistant to work in a busy, fast paced environment where you will be liaising with patients, greeting new and existing patients, answering the telephone. Attending to our social media enquiries, appointment scheduling, billing patients and overall care and concern for our patients.

KEY RESPONSIBILTIES

Collecting and preparing patient and clinical data and information with great attention to detail

Undertaking reception duties to support the day-to-day requirements of the clinic including being the first point of contact for our patients, answering phones, assisting with in-person enquiries, coordinating lab collections and deliveries, and taking payments.

Patient liaison and patient bookings

Receipting patient payments and daily banking

Other administrative tasks as directed by the Practice manager

HOURS OF WORK

Monday to Friday

8:00am to 5:15pm

Finish at 1pm on Friday's

No weekend work

Required skills and qualities:

exceptional personal presentation with attention to detail

excellent customer service with a positive disposition

highly developed communication skills, written and verbal

effectively work as part of a team and autonomously

ability to multitask and problem solve

Work well under pressure in a fast-paced environment

competent computer skills

motivated with a sharp work ethic and initiative

confident and reliable

experience in Dental reception not required (but highly regarded)

If you are the highly motivated and positive individual we seek, please apply be sending your resume to [email protected]. Only resumes with a cover letter will be considered.