Seeking an experienced Customer Service Executive to join a B-Corp certified, purpose driven company, pioneering in making environmentally friendly products.
As a Customer Service Executive, you will be managing the company's key account clients through via inbound customer enquiries, working closely with the operations team to ensure customer orders fulfilled and providing after sales support to existing customers.

The Responsibilities:

• Providing sales and customer service support to new and existing customers in a fast-paced environment (Phone and E-mail)
• Process customer orders, ensuring accuracy of the orders and work closely with the supply and logistics team
• Review artworks/review any custom orders and execute a high level of attention to details to ensure customer orders are correct
• Provide support in managing key accounts, working closely with the account management team to deliver exceptional service and maintain strong client relationships.

Ideal Candidate:

• Strong customer service/sales support experience within the FMCG industry
• Operationally minded - ability to problem solve and adapt to change
• Passionate about environmental sustainability and want to work for purpose-led business
• High level of attention to detail

Benefits:

• Fantastic company culture
• Internal progression opportunities into different departments
• B-Corp Certified business
• Close to public transport
• Internal Team Lead progression opportunities

Click “Apply Now” or contact Amy at 0420 586 166 or via email at [email protected] to discuss this exciting opportunity